Job Description

Airport Customer Service Agent (American) - LIH PT at Unifi summary:

The Airport Customer Service Agent at American Airlines in Lihue, Hawaii, provides exceptional customer service by assisting passengers with baggage issues and lost items. This role requires strong communication skills, the ability to operate tracking software, and physical capability to handle heavy lifting. Ideal candidates are friendly, reliable, and able to work part-time while ensuring a smooth travel experience for all customers.

General information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, December 30, 2024 State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Part Time Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Keywords:

airport, customer service, passenger assistance, baggage handling, lost luggage, customer interaction, part-time, Hawaii, airline, professional

Job Tags

Full time, Part time, Local area, Shift work, Weekend work, Sunday, Day shift, Saturday, Monday to Friday,

Similar Jobs