Under limited Supervision, responsible for providing customer service and helping to meet individual and store Appraisal Buy goals. Providing exceptional service throughout the customer's experience. Establishing rapport quickly, with all types of customers, demonstrating confidence in your role and the CarMax appraisal process. Communicating effectively both in-person and over the phone to discover the customer’s motivation to sell their car and follow up with customers still deciding. Serving as an advocate for CarMax by sharing what makes us the smart choice. Facilitating steps of the appraisal process, such as discovery, delivering appraisal offer, and overcoming objections. The ability to cope with pressure, difficult situations and bounce back to present the same positive and energetic experience to the next customer and everyone after that. Maintaining a working knowledge of CarMax products and appropriately transitioning customers to the proper team if additional opportunities are discovered. Collecting and transcribing data in order to accurately input information for the appraisal offer. Seeking out opportunities for self-development, participating in training, and welcoming and acting on feedback. Working in a fast-paced environment, with a high level of energy to engage with multiple customers an hour. Building and maintaining strong relationships and demonstrating excellent teamwork. Ability to follow up and re-engage with customers to stay in continuous contact with them. Deliver exceptional customer service. Read, interpret and transcribe data in order to maintain accurate records. Multi-task in a high energy, fast-pace work environment. Speak and listen effectively when dealing with internal and external customers. Complete CarMax provided training and attend scheduled meetings. Pleasant but busy at times noisy sales floor. Requires walking, bending or standing for extended periods of time. Ability to work outdoors or in any inclement weather for several hours. Flexible work hours with shifts that may include nights, weekends, holidays. Requires CarMax work clothing to be worn at all times when working in the store (acquired through online uniform store). Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
...Sr Software Engineer, Reliability Engineering About Gusto Gusto is a modern, online people platform that helps small businesses... ...? * Select... Will you now or in the future require visa sponsorship for employment? * Select... If youll require this employer...
...hour days and all holidays. Illustrative Tasks: This position primarily provides janitorial services, such as keeping a building clean by routine dusting; mopping, vacuuming, waxing, or polishing floors; emptying trash; cleaning or washing interior walls; and...
...restaurnat company. At Real Seafood you can grow your career with us.This restaurant front of house job for bus boy / bus girl will focus on bussing tables / cleaning tables and working with guests. You will be expected to provide efficiency and teamwork in a growing and...
...Join to apply for the Senior Director, Demand Generation role at Sitecore 16 hours ago Be... ...the job poster from Sitecore Finding top talent to fuel Sitecore's growth and leadership in the DXP market GTM Talent Acquisition About Us: At Sitecore, our mission...
...hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive...