Job Description
Associate Director, Quality Assurance Team Lead
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Associate Director, Quality Assurance Team Lead
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Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking an Associate Director, Quality Assurance Team Lead to join our Digital Nexus technology organization. This is a hybrid work opportunity.
Responsibilities:
- Provide leadership to a Quality Assurance (QA) team, cultivating a culture of excellence, and continuous improvement through the strategic use of AI technologies to drive efficiencies
- Develop and implement comprehensive QA strategies and plans that align with KPMG's quality standards and compliance requirements, ensuring robust quality management across all projects while leading and engaging with Agile program increment planning; review and validate QA estimations, deliverables, test plans, and outcomes to ensure accuracy, and effectiveness
- Oversee and execute projects embedded in both Software Development Life Cycle (SDLC) and Agile methodologies, ensuring alignment with project goals and timelines; manage and coordinate stakeholder engagement, setting clear expectations, and providing regular governance updates, status reports, and issue escalations
- Utilize automation and AI tools to enhance cost efficiency, and reduce effort in testing processes, adopting new technologies to improve team productivity
- Work collaboratively with various teams and departments to ensure quality standards are uniformly applied across the organization; manage QA resources in both onsite and offshore models, optimizing resource allocation to improve operational effectiveness
- Review regularly and present key metrics, KPIs, risks, and challenges to stakeholders, using these insights to continuously improve QA processes
Qualifications:
- Minimum eight years of recent experience in quality assurance; minimum three years of recent experience in a managerial role, demonstrating strong strategic, and leadership capabilities
- Bachelor's degree from an accredited college or university is preferred; Master's degree from an accredited college or university is desired
- In-depth knowledge of testing, test estimation, and defect management, with experience in tools like Selenium, JIRA, Katalon, JMeter, LoadRunner, and SeeTest
- Familiarity with GenAI technologies for Quality Assurance, including OpenAI, Agentspace and Copilot, is preferred; experience in Agile or other rapid application development methodologies; proficiency in testing web, desktop, and mobile applications
- Exceptional verbal and written communication skills, with a proven ability to effectively engage cross-functional teams and senior management; strong analytical, research, documentation, project planning, and implementation skills, with the ability to perform complex data analysis
- Proven leadership and management skills, with a strategic mindset and the ability to influence organizational priorities; high level of attention to detail and accuracy, ensuring the highest quality standards
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.
Follow this link to obtain salary ranges by city outside of CA:
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
General Business
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