A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The members we reach out to have been identified as having gaps in care. Our goal is to close those gaps through education and assistance. The Call Center Pharmacist Consultant is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants. Primary duties may include, but are not limited to: Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate. Assesses member compliance with plan through direct contact with members and their physicians. Determines potential barriers to compliance and identifies solutions to overcome barriers. Ensures that members understand appropriate use of current prescriptions. Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications. Serves as a resource to the clinical team in disease management and other clinical areas. May require response during non-standard hours. Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. Current valid active and unrestrictive RPh license required. PharmD preferred. Experience with direct patient counseling or education preferred. Call center experience is HIGHLY preferred.
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