Job Description

Coldline team members participate together to greet guests, take orders and prepare custard items while attending to the dining room and upholding Freddy’s standards of hospitality, quality and cleanliness.

All Freddy’s employees are responsible for treating guests with the highest level of respect and communicating with them in an energetic, friendly and cheerful manner.

Should be able to::

• Walk, bend, climb, reach, kneel, push, pull and lift up to 50 pounds
• Operate all necessary kitchen equipment
• Stand for long periods of time
• Adapt easily to changing temperatures in the restaurant

Demonstrate the following competencies::

• Guest Service
• Quality
• Dependability 
• Adaptability
• Teamwork

Responsibilities::

• Welcome guests and take orders correctly, including drive-thru
• Receive payments and present change to customers
• Manage the register, including all credit card and cash operations
• Ensure a balance of the register at the end of the shift or working period
• Prepare custard items as directed in a sanitary and timely manner
• Assume responsibility for quality of the products that is served
• Engage with guests and seek feedback
• Maintain cleanliness of dining room
• Follow proper washing, sanitation, hygiene and safety procedures
• Assemble and disassemble equipment
• Perform other related duties as assigned by the manager

THE FREDDY’S WAY
Enjoying great food without a long wait doesn’t mean your meal has to be cooked before you order it. From steakburgers to sundaes, Freddy’s makes food fresh after you ask for it because that’s the kind of quality you deserve. Take a moment to catch up with friends and family; it’s almost time to eat.

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