Job Description

**Overview**

+ **Pay Rate: $16.00ph**

+ **Schedule: From Tues to Sat (Sun and Mon off) from 11am to 7pm with some possibles changes in the future depending in the necessity of this position.**

+ **Address: 1601 Biscayne Blvd Miami, FL (Hilton Hotel)**

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits ( | Front Line Team Members | (Programa de Beneficios de ABM)

**Basic Qualifications:**

Must be 18 years of age or older

No high school diploma, GED or college degree required.

No experience required and on the job training provided.

**Preferred Qualifications:**

One (1) year of prior multi-line reception experience or dispatching experience preferred

**Responsibilities:**

Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

Ensure timely and efficient movement of resources according to work orders and/or resource schedules

Oversee all communications within specifically assigned area(s)

Receive or prepare work orders and work schedules

Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information

Recognize and mitigate a variety of issues encountered within the department and other work environments

Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources

Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;

Compile statistics and reports on work progress.

Monitor daily services and provide updates and reports

Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply

Military Occupational Specialty Code: 51R, 6370, 1141

REQNUMBER: 98877

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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