Description: Position Overview/Project Details: Performs necessary duties in supporting a large volume of patients, both new / prospective and current / established, in scheduling and relaying information to or from care team, using established scheduling guidelines; and in facilitating internal communication across organization. Responds to calls, faxes, email, in basket messages, from patients and or those calling on their behalf, providers, care team, and or leadership in support of timely, compassionate and accurate scheduling Processes referrals appropriately, as directed by department polices and business rules. Identifies crisis situations, elicits key information, and manages the call accordingly. Collects relevant caller data accurately and quickly during the telephone conversation
Minimum Qualifications & Experience: Two years related experience in a medical office/healthcare setting or in a call/contact center. Minimum Education: High School or equivalent Special Qualifications/Certifications Required: Location (If remote, list as so): Irwindale/Hybrid Schedule: 830am-5pm FTE Conversion/Extension possibility? Yes Interview Type (phone, Teams, in-person, etc.): Teams Any other information you'd like suppliers to know: Strong customer service skills Display tact / diplomacy in dealing with callers / visitors Remain clear and accurate when speaking Be detail-oriented, take initiative, and work well with others Excellent verbal / written communication skills and organizational skills Bi-lingual preferred Foster and promote a positive image Answer telephones Compile data Input data into computer programs Maintain filing systems Research information. Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention..... It would be advantageous to demonstrate the following capabilities and distinctions: Previous work experience in the Entertainment/Theater/Performing Arts industry or related course study. Previous timeshare experience. BA/BS/Bachelor's Degree. We are...
...Reporting to the Merchandiser Manager, the primary role of the Part-time Merchandiser (PTM) is to service our customers in a safe manner by ensuring level of stock is maintained and rotated correctly at large format "off premise" stores. You will support our sales by...
$15,000 sign on bonus (external candidates only) LabCorp is seeking a Clinical Laboratory Manager to join our team in Hamilton, NY . This position will be responsible for overseeing the operations and administration of the clinical laboratory testing for the laboratory...
Overview Executive Assistant An Executive Assistant is a professional responsible for managing the schedules and communications of key executives in their company. They prioritize emails and phone calls and arrange meetings and business events. We are looking for...
...Description Medical Solutions Allied is seeking a travel Physical Therapist for a travel job in John Day, Oregon. Job Description & Requirements... ...~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Duration: 13 weeks ~40 hours per week ~ Shift: 8...