Customer Service Representative Job at Ecruit, Canada

S0FWYkdOSzV0MUNKQlU0aXpIZjVtd2hGTFE9PQ==
  • Ecruit
  • Canada

Job Description

Job Description

Job Description

Join our dynamic team at Aspire Lifestyles Services Limited, a leading company in the customer service industry. As a Remote Lifestyles Concierge, you will have the opportunity to work from the comfort of your own home while providing top-notch assistance to our valued clients.

At Aspire Lifestyles, we pride ourselves on delivering exceptional customer service experiences, and you will play a key role in upholding this standard. Your primary responsibility will be to handle incoming customer inquiries, resolve issues efficiently, and ensure customer satisfaction.

We foster a supportive and inclusive work environment where your skills and dedication will be recognized and rewarded. If you are passionate about helping others and are looking for a fulfilling career in customer service, this is the perfect opportunity for you.

*Must be located in ONTARIO

We offer:

  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent fixed schedules
  • A comprehensive benefits plan after only 30 days of employment including the opportunity to participate in our RRSP program with company match after 1 year
  • Paid Time off
  • Paid training program
  • Career advancement opportunities – we want you to grow with us!
  • $20.00/hr with the potential to earn a monthly bonus!
  • We offer a $2.00/hr shift differentials for all hours worked after 7pm ET
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends - We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.
  • No sales required.

Here’s what you bring to the team:

  • The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Strong internet skills - Proficiency in navigating multiple systems simultaneously.
  • Ability to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
  • Respond to customer inquiries promptly and professionally.

Please note that successful candidates must meet the following criteria to Work from Home:

  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Internet connection must be direct from modem/router to equipment via hard wired ethernet cord capable of continuously supporting excellent call quality and high-speed response rate. ( Cannot use Wi-Fi or Wi-Fi Pods)
  • No Satellite providers - We are unable to use Satellite due to the impact on call quality and the stability of service.

Qualifications:

  • High school diploma or equivalent is required.
  • Must be able to pass a pre-employment background screening.
  • 2 years of customer service experience required.
  • 1 year of Call Center experience preferred.
  • Prior experience in the Hospitality or Travel industries preferred.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#ecruit

Job Tags

Permanent employment, Full time, Home office, Shift work, Afternoon shift,

Similar Jobs

Five Star Painting

Painting Subcontractor Job at Five Star Painting

Our Company is the leading residential painting contractor in the Kingwood, Texas area - and our business is growing. We are seeking...  ...best from us, so we expect the best from our painters and subcontractors. We specialize in residential exterior and interior... 

L'Occitane En Provence

Visual Merchandising Intern (Summer 2025) Job at L'Occitane En Provence

JOB SUMMARY: L'Occitane is seeking a current student pursing a major in Visual Merchandising or Fashion Merchandising to join us as an intern. The intern will gain general Visual Merchandising knowledge through hands-on experience. The idea candidate must be able to... 

Action Day Schools

Summer School Teacher Job at Action Day Schools

 ...Since 1979, Action Day Elementary School has provided a welcoming environment where children...  .... With small class sizes, dedicated teachers, and STEAM-integrated curriculum that emphasizes...  ...extended-care options, covering summer and holiday breaks, as well as our enriching... 

AEG

Top Golf Attendant (Part Time, Event Based) Job at AEG

 ...impacted by their interactions with you. Responsibilities: Monitors and provides guest and system support for guests within our Top Golf Swing Suites as assigned. Works closely with event operations team when a solution is required to resolve any issues.... 

Lloyd Richards Personnel

Plasma Operator Night Shift $17-$19 hr. North Tulsa Job at Lloyd Richards Personnel

Night Shift Plasma Operator in North Tulsa $17-$19 hr. Hours: 3:00pm-1:00pm Overhead Crane, Forklift Operator, Read tape measure.