Customer Service Representative Remote Job WFH Job at GKN Automotive, Cambridge, MA

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  • GKN Automotive
  • Cambridge, MA

Job Description

Customer Service Representative is responsible for providing exceptional customer service to clients, resolving issues, and answering questions in a timely and professional manner. They are the primary point of contact for customers and are responsible for building trust and loyalty with the company.Key responsibilities of a Customer Service Representative include:Responding to customer inquiries and resolving issues in a timely and professional manner [1]Providing product or service information and answering customer questions [2]Resolving customer complaints and escalating complex issues to management as needed [3]Maintaining accurate and up-to-date records of customer interactions [4]Collaborating with internal teams to resolve customer issues and improve customer satisfaction [5]
recblid n70pmdffabfoz1jw1uwqrr6g07qx32

GKN Automotive

Job Tags

Remote job,

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