Join our team as a Customer Support Specialist in Amityville with a competitive salary of 80K. Family owned company offering excellent benefits and welcoming environment!
In this role, you will:
- Serve as a reliable back-up for customer billing.
- Collect, analyze, and report on data from customer and interdepartmental interactions.
- Stay updated on industry and technological trends to suggest efficiency improvements.
- Prepare and coordinate the shipment of product promotions and fulfill web orders.
- Support the Sales Management team with customer correspondence, reporting, and related tasks.
- Manage customer and product portals.
- Maintain customer price lists.
The ideal candidate will possess:
- 3 years of hands-on customer service experience in a fast-paced food manufacturing setting.
- Strong verbal and written communication skills.
- Effective problem-solving and critical thinking abilities.
- Excellent organization, time management, and prioritization skills.
- Capability to handle customer information securely and discreetly.
- Proficiency in Microsoft Word and Excel; experience with Sage software is a plus.
- Knowledge of customer portals like EDI and GS1 is a bonus!
- Experience in inventory maintenance is a bonus!
Please reach out to dc@nielsenstaffing.com
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