Job Description
CUSTOMER SUCCESS / ACCOUNT SPECIALIST
The Account Specialist (Customer Success) is the focal point between Spring Systems and our customers. The goal of this position is to ensure that key customers are properly onboarded, educated and successfully using our platform. The ideal candidate will be responsible for contacting existing accounts, understanding their business needs then ensuring that they are successfully using our platform.
RESPONSIBILITIES INCLUDE:
MANDATORY SKILLS:
ADDITIONAL SKILLS (helpful but not mandatory):
What's in it for you:
ABOUT US
Our company provides software and technical services (SaaS) to the retail, fashion and wholesale industries. We pride ourselves on building strong business relationships with our customers, helping them deepen their relationships with the major retail players (Amazon.com,
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