PURPOSE: This role protects the organization's IT infrastructure, data, and systems from cyber threats by designing, implementing, monitoring, and maintaining comprehensive cybersecurity measures. It blends cybersecurity engineering, incident response, system monitoring, vulnerability management , and cross-functional collaboration to ensure ongoing information security and resilience. JOB RESPONSIBILITIES: Monitor and promptly respond to all security alerts and crises. Being available, on a reasonable basis, for 24/7 incident response in some form. Monitor, collect, and manage IT logs from all IT systems for SEIM type approach. Developing, implementing, and enforcing organization-wide security policies and best practices. Triage and troubleshoot IT security systems to help minimize disruptions in our IT monitoring systems. Identifying and resolving vulnerabilities within existing IT infrastructure and systems. Performing regular penetration tests and providing detailed reports. Document incidents, known breaches, and vulnerabilities using the firm's helpdesk ticket and documentation systems. Collaboration with Security vendors/consultants to assess potential security issues. Collaboration with Infrastructure team on maintaining firewalls and IDS/IPS systems. Collaboration and backup support to Infrastructure Team for network maintenance. Collaboration with the Information Systems Department to recommend and improve security on IS systems. Act as the escalation support to the Help Desk Team in resolving security issues. Provide mentorship and guidance to the Help Desk Team, fostering a culture of secure measures. Participation in IT related projects on deployment and upgrades to IT infrastructure and systems. Actively participate in continuing education to stay current with Cybersecurity best practices and technologies. JOB REQUIREMENTS: 12 Years minimum experience in Network Engineer and Support Roles. 5 Years minimum experience in Cyber Security Roles Clear and Concise written and verbal communication skills. Advanced Knowledge of Computer Related Hardware, Accessories and Cables. Advanced Knowledge of Microsoft and Azure Management Services. Intermediate Knowledge of Microsoft Office Applications (Outlook, Word, Excel, PowerPoint) Intermediate Knowledge of Microsoft 365 Applications (Teams, SharePoint, OneDrive) Intermediate Knowledge of Microsoft Project and Visio. Intermediate Knowledge of Microsoft SCCM and Intune. Intermediate Knowledge of Apple macOS - From macOS 12 (Monterey) through 15 (Sequoia) Intermediate Knowledge of Apple iOS - From 8 through 18 Intermediate Knowledge of Android OS - From 9 through 15 Intermediate Knowledge of Microsoft Windows OS - From 10 & 11 (24H2) Intermediate Knowledge with Video Conference Systems Intermediate Knowledge with VoIP Phone Systems Intermediate Knowledge of EDR/MDR Systems Intermediate Knowledge of NDR/Darktrace Systems Basic Knowledge of RMM Systems. Basic Knowledge of Helpdesk Ticketing Systems. Advanced Knowledge of Firewall Technologies and Systems. Intermediate knowledge of Microsoft Active Directory, Office 365, and Entra ID Management tools. Advanced Knowledge of Networking Technology Protocols (i.e.: TCP/IP, SSL, DNS, DHCP, NTP, SNMP, SMTP, SSH) Advanced Knowledge of Network Troubleshooting Tools (Packet analysis, vulnerability scanners, nslookup, and CLI interfaces)
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