Job Description
Job Title: Desktop Support Engineer
Experience: 7+ years
Job Summary:
We are seeking an experienced Desktop Support Engineer to join our team. The successful candidate will be responsible for providing technical support and maintenance for desktop and laptop computers, mobile devices, and other company-issued technology. This role requires excellent problem-solving skills, strong communication abilities, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide technical support for desktop and laptop computers, mobile devices, and other company-issued technology
- Troubleshoot and resolve hardware and software issues, including installation, configuration, and maintenance
- Support users via phone, email, and in-person
- Perform routine maintenance tasks, such as software updates and patches
- Collaborate with other IT teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge bases
- Provide training and support for new technologies and applications
- Ensure compliance with company security policies and procedures
Requirements:
- 7+ years of experience in desktop support or a related field
- Strong knowledge of Windows and/or macOS operating systems
- Experience with desktop and laptop hardware, including troubleshooting and repair of:
- HDD and SSD storage devices
- Motherboards and other hardware components
- Familiarity with mobile devices and other company-issued technology
- Experience with printing devices, including MFPs and printers
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Experience with endpoint management tools, including:
- SCCM (System Center Configuration Manager)
- Intune (Microsoft Intune)
- Autopilot (Windows Autopilot)
- Relevant certifications, such as CompTIA A+ or equivalent, are a plus
...Join Our Team as a Dog Handler at Bark Avenue in the Mission Bay neighborhood in San Francisco! Are you passionate about dogs and looking... ...furry friends? Bark Avenue SF, a dedicated and growing doggy daycare company in San Francisco, is looking for a skilled and...
...Beach seeking a creative, strategic, and detail-oriented Content Marketing Manager. This role is ideal for someone who can craft... ...practices, and social platform algorithms. Qualifications: ~ Spanish fluency required, both reading and writing. ~2-3+ years of experience...
...Solutions LLC & GovCon Work are excited to announce an incredible Driver opportunity for you (NO CDL is needed)! Who are we? We are... ...com. Veterans, retirees, former school bus drivers, Uber and Lyft drivers are strongly encouraged to apply! We would love to have...
...practitioners to provide quality patient care. The Senior Instructional Designer is responsible for designing, developing, and implementing... ...Details: Conduct needs analysis and performance consulting to identify learning gaps Design and develop innovative...
...tools like SEMrush, Ahrefs, or Moz Knowledge of platforms like Mailchimp, Constant Contact, or HubSpot Seniority level ~ Entry level Employment type ~ Full-time Job function Marketing and Sales Industries Advertising Services #J-18808-Ljbffr