Technical/Functional Skills -MUST HAVE SKILLS 1. Experience in Workstation and Hardware Tier 2 support (PC Hardware and software Support/Virtual Desktop/iPads/Printers/Citrix IGELS/Servers Support/Network Support/Workstation Patching) 2. Ready to work in evening/night shift and provide on-call support for critical production issues 3. Excellent troubleshooting skills 4. Able to maintain a high level of confidentiality and professionalism 5. Ability to effectively prioritize and execute tasks 6. Strong customer-service orientation 7. Effective interpersonal and relationship-building skills 8. Ability to learn new technologies to perform day to day support operations Roles & Responsibilities 1. Provide Tier 2 Support for Windows Desktop. Support Activities include: - PC Hardware and software Support/Virtual Desktop/iPads/Printers/Citrix IGELS/Servers Support/Network Support/Workstation Patching 2. Access management 3. Escalate issue to appropriate teams if required and follow up for closure Salary Range: $50,000-$55,000 a year Tata Consultancy Services
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...Location: Remote Pay Rate : $68.05 to $70.50 per hour Position Summary This position is responsible for organizing, controlling, and writing various content to support the client's business unit(s). Responsibilities Write content such as blogs, product/service briefs,...
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