Technical/Functional Skills -MUST HAVE SKILLS 1. Experience in Workstation and Hardware Tier 2 support (PC Hardware and software Support/Virtual Desktop/iPads/Printers/Citrix IGELS/Servers Support/Network Support/Workstation Patching) 2. Ready to work in evening/night shift and provide on-call support for critical production issues 3. Excellent troubleshooting skills 4. Able to maintain a high level of confidentiality and professionalism 5. Ability to effectively prioritize and execute tasks 6. Strong customer-service orientation 7. Effective interpersonal and relationship-building skills 8. Ability to learn new technologies to perform day to day support operations Roles & Responsibilities 1. Provide Tier 2 Support for Windows Desktop. Support Activities include: - PC Hardware and software Support/Virtual Desktop/iPads/Printers/Citrix IGELS/Servers Support/Network Support/Workstation Patching 2. Access management 3. Escalate issue to appropriate teams if required and follow up for closure Salary Range: $50,000-$55,000 a year Tata Consultancy Services
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...own schedule. Headway assists mental health clinicians by handling insurance credentialing, billing, and admin... ...so that you can set the hours that work for you. Grow your caseload by providing... ...via telehealth while working from home. We accept the following licenses...