Job Description

Job Title: L1 Desktop Support Engineer

Location: NYC , NY

Duration : Contract

Job Description

• Solid technical desktop support experience, within a financial services organization (Trading / Broking
• Floor)Experience with SCCM, Active Directory, Office 365, Microsoft Windows (10/11) and Apple MAC Operating Systems
• Experience with Market Data Systems (e.g. Bloomberg, LSEG, ICE)
• Experience with Audio and Video Conferencing technologies (e.g. Cisco / Webex/ MS Teams)
• Experience with OKTA or similar MFA technology
• Understanding of TCP/IP, DNS and Internetworking Technology
• Ability to identify, manage and resolve issues in a timely manner
• Respond to end users requests effectively and communicate with them at all times
• Ability to work independently and as part of a team
• Excellent problem solving skills
• Time management
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and priorities
• Ability to work under pressure in a fast paced environment whilst remaining calm
• Familiarity with ITSM practises and principles
• Familiarity with AWS workstations
• Solid experience with ServiceNow

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.

Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.

With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.

Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.

Committed to " People, Purpose, Planet ," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Silver Medal Certification and participation in the UN Global Compact.

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.

Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 10330808A
• Position Id: 8534921

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