Job Description

Desktop support

Location: Riverwoods, IL 60015

Wichita, KS - 67207

Philadelphia, PA 19107

Saint cloud, MN 56303

Contract: 6+ months

Rate 17/hr on w2

Job details:

• Respond to user inquiries regarding computer software or hardware operation to resolve problems.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Oversee the daily performance of computer systems.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
• Prepare evaluations of software or hardware, and recommend improvements or upgrades.
• Manage security options and software in computers and networks to maintain privacy and protection from attacks.
• Collaborate with network engineers, systems analysts, programmers, and other IT staff members to solve complex issues.

Provide training and support to users to help them become more proficient and self-sufficient with their computer equipment and software

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