Job Description
Job Description
Job Description Experienced Remote Dispatcher / Emergency Breakdown Services
Train from home. Work from home. Enjoy the benefits of starting wages of $16 to $17 per hour based on experience plus shift differential available. You’ll also receive competitive healthcare, a great time off package, and enjoy the atmosphere of a company that focuses on career development with internal advancement opportunities.
As an Emergency Breakdown Services Dispatcher and Customer Service Advocate with TTN Fleet Solutions, you’ll be helping stranded truck drivers by dispatching roadside repair, tow service, accident management, and cargo recovery professionals. We’ll train you to understand the needs of these drivers, dispatch the right solutions, and communicate with drivers and vendors for a successful outcome.
You’ll be a hero… getting drivers back on the road and safely home to their families.
Required Skills
One to three years dispatch experience REQUIRED
A positive attitude ready to serve customers
Answers phones in a quick and professional manner
Attention to detail with organizational skills
Actively listen and document conversations
Strong communication skills by email and chat
Collaborate with peers and leaders to resolve customer concerns
Acts with respect and integrity
Desired Skills
~ Ability to evaluate a situation and determine the appropriate level of response
~ Ability to remain calm, empathize and act with confidence during stressful situations
~ Ability to establish and maintain effective working relationships
~ Ability to multi-task in a dynamic fast-paced environment
~ Ability to read maps and provide directions
~*Bilingual skills are a plus (Spanish or French)
Requirements
Stable, high-speed internet - must meet minimum requirements, monthly internet stipend given!
Computer equipment provided
Ability to use Zoom effectively and type at least 35 WPM with 80% accuracy
Pass a background check and drug test
Must live and work in the United States
Three weeks of paid Virtual Classroom training, Monday - Friday 8 am - 5 pm CST
Quiet and distraction-free working area is MANDATORY
Spend long periods of time on the phone while seated
Preference will be given to candidates with at least one to three years of dispatch, fleet maintenance, or transportation industry experience.
This is a tremendous opportunity to work at home, full-time, and for an established industry leader. Morning, afternoon, and evening shifts are available. One weekend day required. Overtime pay is available.
Salary: Starting at $16.00 or more per hour depending on experience with shift differential available.
Job Tags
Remote job, Hourly pay, Full time, Shift work, Weekend work, Day shift, Afternoon shift, Monday to Friday,
Similar Jobs
PuroClean Kelowna
...Job Description Job Description Restoration Technician PuroClean Kelowna, has full time Emergency Restoration Technician openings available for eager and ambitious individuals. A full list of responsibilities is below, some of which include cleaning after...
Senior Helpers - Havertown
Senior Helpers is urgently hiring for an experienced Live In Caregivers. As a Live In you will receive your own private room, meals are provided by the client, and 8 hours of uninterrupted sleep.Senior Helpers is the first and only national in-home care provider to...
Zobility
Position Summary: Cut, thread, and hammer pipe to specifications, using tools such as saws, cutting torches, and pipe threaders and benders. Assemble and secure pipes, tubes, fittings, and related equipment, according to specifications, by welding, brazing, cementing...
BDIdrive
...Description Job Description We require drivers wanting to become Owner Operators with Sprinter Cargo Vans to haul Expedited Shipments cross-... ...earning potential for dedicated individuals; based on your experience, driving preference, and qualifications. No experience...
Brookshire's Grocery Company
...Brookshire's Grocery Company - JobID: 1251875100 [Retail Associate / Cashier] As a Parking Lot Attendant at Brookshire's Grocery Company, you'll: Perform cleaning duties to maintain the appearance and condition of store parking lot; Greet guests entering and/or leaving...