To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.
Under the supervision of the Program Director, provides community service navigation for Family Bridge families. Responsibilities may include engaging patients, and families and helping individuals navigate and access community services, and resources. The Community Health Worker will provide education and advocacy to assist individuals with accessing services. The Community Health Worker must demonstrate a commitment to providing support to families in medically underserved communities and must demonstrate outstanding customer service and the key behaviors, outlined in the Yale-New Haven Hospital core success factors and standards of professional behavior. The Community Health Worker will be providing services in a home setting, so comfort with autonomy and home visiting is a must.
EEO/AA/Disability/Veteran
EDUCATION
High School diploma/GED Required. College degree preferred. Excellent organizational skills and attention to detail. Bilingual Spanish/other strongly preferred.
EXPERIENCE
A minimum of 1-3 years' experience preferably in health care, human service setting, or customer service. Must have a valid driver's license and reliable transportation. Home visiting experience preferred. Experience with Epic preferred.
LICENSURE
Community Health Worker Certification preferred or able to complete within one year of hire.
SPECIAL SKILLS
Bi-lingual candidates are preferred. Valid driver's license needed
PHYSICAL DEMAND
Ability to lift 10-15lbs
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