Job Description

Job Details

Job Location
YWCA Central Massachusetts - Worcester, MA

Position Type
Part-time - less than 20 hours

Education Level
High School

Salary Range
$16.50 - $16.50 Hourly

Travel Percentage
None

Job Shift
Mornings

Job Category
Customer Service

Description

As a Receptionist, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.

Hours: Saturday and Sunday, 6:00am - 2:00pm

RESPONSIBILITIES:

• Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.
• Greets and directs public to various locations and meetings in the building.
• Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.
• Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.

Qualifications

• High School Diploma or equivalent
• 18 yrs or older
• Computer literate, with working knowledge of Microsoft Office products
• Detail-orientated, organized and self motivated.
• Excellent communication, people and customer service skills
• Ability to prioritize and effectively handle multiple tasks
• Essential Employee - must be ablework weekends/Holidays/Closures

YWCA CENTRAL MASSACHUSETTS INC

Job Tags

Hourly pay, Holiday work, Part time, Shift work, Sunday, Day shift, Saturday,

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