House Attendant - Hotel Paso Del Norte - El Paso, TX Job at Hotel Paso Del Norte - El Paso, TX, El Paso, TX

S1FsVUV0MnpzbDJIQjBzaXozTDdrZzVGSXc9PQ==
  • Hotel Paso Del Norte - El Paso, TX
  • El Paso, TX

Job Description

Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable House Attendant for the Hotel Paso Del Norte in El Paso, Texas.

Job Purpose:

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

  • Greets guests and responds to special requests.
  • Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
  • May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
  • Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
  • Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
  • Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
  • Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
  • Properly handles lost and found items in accordance with department policies and security procedures.
  • Performs other duties as assigned by Management.
  • Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.
  • Work experience as a Room Attendant or Houseman/Houseperson is required
  • Experience with industrial cleaning equipment and products
  • Good physical health and stamina
  • Flexibility to work in shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

  • Pushing vacuum down entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
  • Bending/kneeling - dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
  • Mobility - movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
  • Continuous standing - continuously standing and/or walking to accomplish all that is required for position.
  • Climbing stairs - approximately 40 steps 15% of 40 hour week.
  • Material/Equipment Used
  • Chemicals/Agents used: Standard EcoLab cleaning chemicals.
  • Protective gloves worn approximately 10% of 8 hours. Protective goggles worn approximately 20% of 40 hours.
  • Operation of vacuum cleaner, floor buffer, carpet cleaner, pressure washer.

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

Job Tags

Daily paid, Holiday work, Work experience placement, Immediate start, Flexible hours, Shift work, Night shift,

Similar Jobs

Kiewit Corporation

Kiewit Nuclear Solutions-Sponsor-Sr. Project Manager Job at Kiewit Corporation

Requisition ID: 173965Job Level: Senior LevelHome District/Group: Kiewit Nuclear SolutionsDepartment: Field OperationsMarket: PowerEmployment Type: Full TimePosition OverviewAre you looking for an opportunity to be a part of a new, emerging nuclear market... 

Success Academy Charter Schools

Customer Experience Designer Job at Success Academy Charter Schools

 ...succeed in college and life. We now need a results-driven Customer Experience Designer to join our community and customer experience team....  ...benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at . Success... 

Jobot

PROFESSIONAL LAND SURVEYOR Job at Jobot

 ...Come and join a leader in the engineering and surveying industry seeking an experienced PLS/RLS to join our team! This Jobot Job is hosted...  ...an experienced PLS/RLS to join our team! Professional Land Surveyor (PLS) Registered Land Surveyor (RLS) Interested in... 

Unidine

DISHWASHER (FULL TIME) Job at Unidine

 ...Job Description Job Description Unidine Unidine is hiring immediately for full time DISHWASHER positions. Location : Merion Convent - 515 Montgomery Avenue, Merion Station, PA 19066. Schedule : Full time schedule. Monday through Friday, hours may vary... 

Humana

Bilingual Consumer Service Operations Representative Job at Humana

 ..., with scheduled lunch and breaks. **Position is a remote, work at home role.****Use your skills to make an impact****Required Qualifications...  ...+ 3 years of customer service experience, including typing/data entry + Ability to be flexible to an ever-changing environment...