Job Description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Human Resources, Project Management, Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$91,800.00 - $151,600.00

Target Openings

1

What Is the Opportunity?

Under limited supervision, the Human Resources Systems Business Analyst collaborates with business leadership to envision and develop long range strategies to support changing business and technical needs. Is aware of business and technology strategies that affect their domain and are responsible to assess and communicate impacts of changes to the environment. Must be able to bring together a diverse stakeholder group, drive consensus and create a shared understanding between the customer community and the solution delivery team. Responsible for/involved in all aspects of the life of a specific system/application. May include: evaluation of system enhancement requests, requirements development and documentation, testing and implementation; production support/troubleshooting, maintenance of system documentation, training responding to customer concerns and communicating results. Possesses in-depth knowledge of one or more business capabilities, products and/or system domains. Utilizing knowledge of the business and the specific application(s), anticipates and proactively identifies system opportunities to support business needs. May specialize in a particular technology or skill.

What Will You Do?

• Utilizes business and system knowledge to support business needs.
• Understands the political nature of the organization and works appropriately within it; effectively establishes collaborative relationships and alliances throughout the organization.
• Possesses in-depth knowledge of a particular business capability, product and/or system domain.
• Understands impacts of changes to current state business process, data, feeds and systems. Identifies potential impacts in other systems domains.
• May participate in departmental or divisional planning process. Provides subject matter expertise and capabilities to Business and IT Projects.
• Using business acumen, makes recommendations for operational process improvements on projects and/or system enhancements.
• Works with stakeholders to prioritize requirements effectively based on business value, risks and constraints.
• Develops requirements work plans, identifies task dependencies, develops estimates and determines resource skill requirements; supports risk management and change management activities.
• Validates the solution (people, process and technology) meets the business capability, product or system objectives.
• Identifies appropriate subject matter experts and stakeholders to participate in requirements sessions.
• Documentation and Training: Maintains documentation of current state systems and processes.
• Assures development of training materials and business implementation/transition is completed.
• Production support/troubleshooting: Leads troubleshooting and defect resolution. This includes requesting resources, migration through environments and ticket management.
• Proactively communicates status of enhancements, change requests and defects. Responsible for change, defect and enhancement request process and assignment of approved work for team.
• Simultaneously supports multiple projects as assigned.
• Performs other responsibilities as assigned.

What Will Our Ideal Candidate Have?

• Bachelors degree in Business, MIS, or other related field preferred.
• Seven years of experience supporting HR technology systems (Workday) preferred.
• Five years specifically supporting HCM and/or Recruiting within Workday System preferred.
• Experience implementing/supporting HiredScore a plus.
• Technology (Advanced): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
• Analytical Thinking (Advanced): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
• Relationship Management (Advanced): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
• Communication (Advanced): Demonstrates effective verbal, written, and listening communication skills.
• Facilitation (Advanced): Uses and adjusts style and technique to assist group process and understanding.
• Teamwork (Advanced): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
• Conflict Management (Advanced): Brings conflicts into the open and resolves them collaboratively.
• Change Management / Resilience (Advanced): Remains energized and focused in the face of ambiguity, change or strenuous demands.
• Risk Taking (Intermediate): Identifies, assesses, manages and takes intelligent risks to attain objectives

What is a Must Have?

• High school diploma or equivalent required.
• Five years of experience supporting business technology systems required.

What Is in It for You?

• Health Insurance : Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.
• Retirement : Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off : Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program : The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement : We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit

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