Job Description

Responsibilities:

• Manage and maintain IT infrastructure, including servers, networks, security systems, and cloud solutions.
• Provide hands-on technical support for hardware, software, and network issues.
• Handle troubleshooting for desktops, laptops, printers, and mobile devices.
• Monitor and optimize system performance and security, ensuring data protection and compliance.
• Install, configure, and maintain routers, switches, firewalls, and VPNs.
• Provide technical training and support to employees, ensuring proper use of IT resources.
• Lead IT projects, including infrastructure upgrades and system migrations.

Qualifications:

• 5+ years of experience in IT support, system administration, and network management.
• Strong expertise in Microsoft Windows Server, Active Directory, Exchange, and Office 365.
• Hands-on experience troubleshooting networking, hardware, and software issues.
• Experience with firewalls, switches, VPNs, and cloud-based IT solutions.
• Ability to diagnose and resolve complex technical issues.
• Strong problem-solving and communication skills.
• Korean-English bilingual required.

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