IT Manager Job at Bailey-Harris Construction Co. Inc., Auburn, AL

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  • Bailey-Harris Construction Co. Inc.
  • Auburn, AL

Job Description

Bailey-Harris Construction Co., Inc. is seeking a full-time IT Manager.

Essential Duties and Responsibilities:

Daily Responsibilities

  • Availability & Support
    • Manage open tickets and review with MSP if any need immediate attention
    • Administrative support for SharePoint Intranet site
    • Provide support beyond office hours for critical issues (servers & complete network outages).
    • Monitor and address 24/7 alerts related to power outages, switch/AP failures, and VM issues.
  • Common IT & Network Issues
    • Troubleshoot Windows 10/11 OS issues, OneDrive sync errors, VPN connectivity issues, and email/spam filtering.
    • Resolve printer, software (ComputerEase, Procore, Sage Estimating, On-Screen Takeoff), and hardware issues
    • Provide network infrastructure support & Coordinate with MSP as necessary (Access Points, Switches, Phone Systems).
    • Assist with Business Verizon accounts and coordinate with MSP and third-party vendors.
    • Assist with VoIP, video conferencing, and cloud-based collaboration tools.
Multi-Day Processes

  • Employee Onboarding & Offboarding
    • Order and set up laptops, monitors, iPads, iPhones.
    • Create accounts in LocalAD, sync with AzureAD, and configure mobile devices via Microsoft Intune.
    • Install essential software: Bluebeam, Outlook, VPN, FieldEase, Network Drives, SharePoint.
    • Set up workstations and conduct IT orientation for new employees.
    • Coordinate with cell phone providers for mobile device setup and refresh.
  • Jobsite & Office Network Setup
    • Coordinate with project managers to determine network needs.
    • Install and configure wired and wireless networks for job sites and corporate offices.
    • Deploy temporary and permanent networking solutions for construction sites.
    • Configure mobile networks and satellite connections in remote locations.
    • Ensure VPN connectivity, firewall setup, and ISP coordination for stable internet.
    • Assist field personnel with network equipment setup and troubleshooting.
    • Coordinate with Copier company and ensure connection with network equipment
Network Security & Compliance

  • Cybersecurity Measures
    • Implement firewalls, intrusion detection systems (IDS), and security protocols.
    • Monitor network activity for potential threats and manage access controls.
    • Ensure compliance with ISO standards and conduct risk assessments.
    • Perform network audits and maintain security documentation.
Network Performance & Disaster Recovery

  • Network Optimization
    • Monitor network performance and optimize bandwidth usage for high-demand applications like BIM & CAD.
    • Implement Quality of Service (QoS) policies for essential data traffic prioritization.
    • Upgrade network hardware and software to enhance efficiency and scalability.
  • Disaster Recovery & Redundancy
    • Develop and maintain disaster recovery plans for critical IT infrastructure.
    • Implement redundancy solutions to minimize service disruptions.
    • Document network configurations and emergency response procedures.
Vendor & Stakeholder Coordination

  • Third-Party Collaboration
    • Work with MSPs, ISPs, and external vendors for network installations and upgrades.
    • Coordinate printer setup and maintenance with designated service providers.
    • Assist in the procurement of networking equipment ensuring cost-effectiveness.
  • IT Asset Management
    • Maintain records of IT equipment, mobile devices, software licenses, and networking infrastructure.
    • Participate in BH IT Department asset management and periodic reviews.
    • Travel periodically to jobsites and corporate offices for IT assessments.

Job Tags

Permanent employment, Full time, Temporary work, Immediate start, Remote job,

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