Job Description

Job Description

Job Description

Description:

"Second To None…Since 1901"

Your career starts here at Wolfer’s Home Services ! A five-star place to work, this is the company that will transform your career as an Lead Generation Specialist . At Wolfer’s we strive to ensure our employees are taken care of. We are known for stability and offer opportunities for lateral growth.

What's in it for you?

• Flexible part-time schedule!
• $16.00 - $17.00 / hour PLUS commission opportunities!
• Get paid biweekly! Every other Friday is payday!
• tablets provided!
• Plus, a community. This is last on the list because it is most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You will come to love our company outings; causal office environment and you will build life-long friendships at Wolfer’s.

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems.

The Big Task

This position greets incoming retail customers for our business. Helps in a consistently professional, friendly, and urgent manner, conveying information accurately.

RESPONSIBILITIES

• Willing to work weekend shifts.
• Execute approved strategies and plans that will result in team and individual goal attainment.
• Effective coordination of multiple Comfort Consultants scheduling.
• Professionally answering customer questions in a polite, friendly manner.
• Know how to establish customer rapport to ensure the highest level of customer satisfaction.
• Assist Lead Manager in completing accurate leads.
• Accurate documentation of customer information.

• Experience at working both independently and in a team-oriented, collaborative environment is essential
• At least two (2) years of Customer Service or related experience
• Ability to work through internal and external project issues in a timely manner
• Technically competent and proficient with tablet technology
• Strong written and oral communication skills: In-person meetings, E-mail & Phone calls
• Fast Paced Multi-Tasker
• Strong Attention to Details
• Strong work ethic
• Ability to follow through with tasks and complete them on time
• Works well under pressure

Job Tags

Similar Jobs