LIFE COACH
Jamestown, NY (
Job Type
Full-time
Description
Position Data:
Title: Life Coach
Grade: E7A Exempt Non-Exempt X
Reports to: Center Director
Basic Function or Position Summary:
Assist families and individuals toward economic and social self-sufficiency through goal development, individualized support and links to community resources.Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $19.32/hourly
Security Clearance:Lv. 6 V, A, C, R
Requirements
Position Responsibilities and Specific Duties:
+ Coordination and integration of services across all internal and external service providers involved in the customers life plans or Family Development Plan
+ Incorporate integrated service delivery model while promoting a healthy self-reliance
+ Maintain awareness of community resources; make appropriate referrals as needed with follow-up
+ Regularly assess, monitor, and report customer progress toward individual goal and outcome achievement along with the continuums
+ Conducts contract specific required screenings and assessments
+ Administration of Family Scales/Matrix assessments and reassessments
+ Provides educational and supportive home learning visits
+ Delivers Life Skills Training within the home environment and group settings
+ Operate from a strength-based model implementing the Family Development philosophy
+ Attend customer agency and service orientations and community events with customers
+ Work with families to promote parent involvement in their childrens education to support academic success
+ Promote asset-based thinking, including Financial Social Work model though development and implementation of a personal spending plan
+ Maintain timely and accurate documentation of all customer service activity, and ensure that customer records are complete and accurate
+ Enter all customers into the CAPTAIN and other required data systems.
+ Maintain knowledge and complies with regulations, policies, and procedures
+ Maintains confidentiality and complies with the code of ethics.
+ Maintains a high level of customer service
+ Maintains the condition and appearance of COI facilities and partner facilities
+ Maintains the safety and security of COI facilities
+ Maintains on-going training logs and fulfills all training requirements per applicable regulations.
+ Participates in the larger team of the agency through committee structures, planning, policy development, and volunteerism
+ Serves as Receptionist backup on a limited basis.
+ Providing support in classroom for ratio if necessary
+ Attends appropriate in-services/trainings and attend all required meetings
+ Job performance incorporates integrated service delivery model while promoting self-sufficiency.
+ Promotes agency mission
+ Other duties as assigned by supervisor
Key Working Relationships:
A. Internal: All Service Managers, Coordinators, and Staff
B. External: Community Partners, Service Agencies, and Customers
Supervisory Scope:
A. Number of staff supervised: 0
B. Titles supervised: None
Organizational Responsibilities:
+ Data collection & reporting as required
+ Participation in COI strategic planning, community needs assessment process, and CQI
+ Adheres to all policies and procedures
+ Participates in organizational committee structures as appropriate
+ Participates in organizational and divisional management systems
Knowledge, Skills Required:
+ Associates Degree in Human Services or Applied Science required, Bachelors Degree preferred
+ Experience in Case Management, 2 years required.
+ Strong interpersonal, communication, engagement, and customer relations skills.
+ Strong computer skills, including word processing, data entry, and spreadsheet in a windows environment
+ Goal oriented.
+ Ability to develop and maintain positive relationships with people from various backgrounds
+ Bilingual (Spanish) preferred.
+ Strong teaming skills
+ Continuous professional development expected
Special Requirements:
+ Ability to lift up to 50 pounds with or without reasonable accommodation
+ Valid Drivers license and reliable transportation
+ Ability to travel throughout the county
+ Ability to obtain and maintain initial health physical and TB test.
+ Flexible in work schedule
+ Mandated reporter
+ Must be able to provide consistent even tempered customer service at all times
+ Obtain Financial Social Work (FSW) training within 6 months of employment
+ Completes all OCFS requirements.
+ Works compassionately with a diverse population.
+ Experience navigating community programs.
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