Job Description
Description Job Summary
We are seeking a highly organized and detail-oriented
Logistics Coordinator to oversee and manage inbound and outbound shipments, coordinate with freight carriers, and ensure consistent achievement of on-time delivery metrics. This role plays a critical part in maintaining the efficiency and reliability of our supply chain operations while ensuring compliance with company standards and external regulations.
Key Responsibilities
Inbound & Outbound Logistics
- Coordinate and monitor all inbound and outbound shipments to ensure timely and accurate delivery.
- Collaborate with suppliers, distribution centers, and customers to confirm shipping schedules and resolve issues.
- Manage and track shipment documentation, including bills of lading, packing lists, and customs paperwork.
Carrier Management
- Serve as the main point of contact for freight carriers, brokers, and third-party logistics providers.
- Evaluate carrier performance and negotiate rates and service levels to optimize cost and delivery times.
- Resolve freight-related issues including delays, damages, and claims.
On-Time Delivery Performance
- Monitor and analyze delivery metrics to ensure on-time performance targets are consistently met or exceeded.
- Implement corrective actions and process improvements to address root causes of late deliveries.
- Maintain accurate records and reporting tools to provide insights into shipping and delivery performance.
Cross-Functional Collaboration
- Partner with warehouse, procurement, customer service, and production teams to align logistics plans with business needs.
- Support cross-functional initiatives aimed at improving supply chain efficiency and customer satisfaction.
Compliance & Documentation
- Ensure adherence to all transportation regulations and company policies.
- Maintain proper records of shipments, carrier invoices, and freight audits.
Requirements Qualifications
- Bachelor’s degree in Supply Chain Management, Logistics, Business, or related field (or equivalent experience).
- 4+ years of experience in logistics coordination, preferably in a manufacturing or distribution environment.
- Strong understanding of freight and carrier operations (LTL, FTL, international, etc.).
- Proven track record in achieving or improving on-time delivery performance.
- Excellent organizational, communication, and problem-solving skills.
- Proficient in logistics software, ERP systems (e.g., SAP, Oracle), and MS Office Suite.
- Ability to work in a fast-paced, deadline-driven environment.
Preferred Skills - Experience with transportation management systems (TMS).
- Knowledge of import/export regulations and Incoterms.
- Data-driven mindset with experience in logistics KPI reporting and analysis.
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