Job Description

Low-Income  Aging Care Manager

Are you experienced in providing case management support to older adults? Do you want to join an organization with a great reputation for aging life care management, competitive pay and benefits, and supportive colleagues and managers? 

Your Elder Experts at Jewish Family & Children’s Services has grown into the largest not-for-profit Aging Life Care program in the Greater Boston Area. Our talented and caring professionals guide older adults and their families through the complexities and challenges of aging well. We have expertise in working with people with dementia, Parkinson's Disease, ALS, and other chronic illnesses, though we work with people in all situations. We take pride in welcoming clients from the LGBTQ+ community. And we are especially attuned to the needs of people aging without given or chosen family to support them ("solo agers").

Whether through one-time consultation or ongoing case management, we help our clients in myriad ways: exploring housing options, understanding their benefits and insurance, learning about new programs and resources, communicating effectively with family members around difficult issues, and coordinating medical services, home care, and community supports. We also accompany our clients to medical appointments to provide accurate history, communicate current issues and make sure that treatment plans are followed-up on. We are experts who care.

About the Role: 

Based on a thorough assessment, the Low-Income Care Manager will work to identity and prioritize needs and connect individuals with resources including safe and affordable housing, benefits, homecare, medical care, legal and financial support. The Care Manager will provide hands-on direct assistance and case management to clients as needed to achieve their goals, while providing expert support through difficult transitions due to medical, financial and housing crises. 

Essential Job Functions:

• Develop and implement personalized care plans based on needs assessment and client goals
• Connect and coordinate client to critical services in the community including affordable and sustainable housing (independent and supported)
• Serve as liaison to other JF&CS services including legal, financial, and basic needs programs
• Guide and support clients in accessing and coordination of medical care
• Accompany and transport clients to critical appointments
• Collaborate with family and caregivers both locally and at a distance
• Participate in team meetings, individual and peer supervision, and maintain online case record documentation
• Other duties as assigned 

Education/Experience Requirements: 

• Master’s degree in social work/related field or 5+ years’ experience providing similar functions 
• 2-4 years’ experience working with older adults
• Experience/knowledge of dementia and mental health care
• Knowledge of community resources, affordable and subsidized housing and community benefits
• Access/use of personal vehicle and valid driver’s license required.
• Proficient with the use of Microsoft Office Suite (Word, Outlook, Power Point) and willingness to learn and use technology for documentation and communication

ABOUT JF&CS 

For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.

We have a strong culture of professional development, work-life balance, and promotion from within. 

JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability.

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