Job Description

Job Description

Job Description

Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there’s no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer guest and employee experience that is unlike any other big all-inclusive resort and it’s what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.

The Night Auditor is responsible for ensuring accurate and efficient overnight hotel operations, balancing financial transactions, and providing exceptional guest service. This role involves a mix of accounting tasks, administrative duties, and guest interaction to maintain smooth nightly operations and ensure compliance with hotel policies.

Duties/Responsibilities:

• Greet and assist guests during late-night check-ins, check-outs, and inquiries.
• Address and resolve guest concerns promptly and professionally.
• Provide information about hotel services, amenities, and local attractions.
• Perform nightly audit processes, including reconciling daily transactions for 2 restaurants and the Gift Shop
• Generate and distribute financial reports
• Respond to emergencies and follow hotel protocols in handling incidents.

Required Skills/Abilities:

• Strong customer service and communication skills.
• Basic understanding of hotel management systems.
• Proficiency in Microsoft Office and hotel property management
• Ability to multitask, work independently, and maintain attention to detail.
• Availability to work overnight shifts, weekends, and holidays.
• This position is part time (2 8-hour shifts per week)

Education and Experience:

• High school diploma or equivalent; associate degree in hospitality or related field preferred.
• Prior experience in front desk operations, hospitality, or accounting is an advantage.

Company Benefits

• Medical Coverage (medical, dental, vision)

• Life Insurance
• Paid Time Off (vacation, bereavement, and holidays).
• 401K Match
• Hotel Discounts
• Meal Discounts
• Tuition Reimbursement

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