Patient Appointment Scheduler Job at Resurgens Orthopaedics, Atlanta, GA

TGdSVUV0eTN0RlNPQmtnaXczYjRrZ3BGTEE9PQ==
  • Resurgens Orthopaedics
  • Atlanta, GA

Job Description

Job Type


Full-time

Description

SUMMARY

Responsible for scheduling patient appointments using appointment scheduling software.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
  • Accepts incoming patient phone calls and uses software to schedule patients;
  • Triages patient needs for timeliness of appointments based upon pre-determined criteria;
  • Determines which physician to place patient with based upon pre-determined criteria;
  • Retrieves internet appointment requests and phone message requests and places outbound calls to patients for scheduling of appointments;
  • Gathers insurance information and patient personal data;
  • Communicates and collaborates with providers and provider staffs to ensure patient scheduling needs are met.
QUALIFICATIONS

EDUCATION AND EXPERIENCE
  • High School diploma or equivalent is required.
  • Six months appointment scheduling experience in a healthcare setting preferred.
SKILLS/ABILITIES
  • Basic Computer skills
  • Strong customer service
  • Ability to communicate clearly and concisely in all written and oral communications, including email
  • Strong organizational skills with great attention to detail
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Demonstrated conflict management skills
PHYSICAL DEMANDS

While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

Requirements

EDUCATION AND EXPERIENCE
  • High School diploma or equivalent is required.
  • Six months appointment scheduling experience in a healthcare setting preferred.
SKILLS/ABILITIES
  • Basic Computer skills
  • Strong customer service
  • Ability to communicate clearly and concisely in all written and oral communications, including email
  • Strong organizational skills with great attention to detail
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Demonstrated conflict management skills
PHYSICAL DEMANDS

While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate Resurgens Orthopaedics

Job Tags

Full time,

Similar Jobs

Speak

Bilingual Actor - Japanese - English Job at Speak

 ...recording of your teaching will play, along with opportunities for the app user to practice the language you are teaching. Bilingual Japanese teachers will act out scripts that teach English to speakers of Japanese . Notes : Actors for this role must be... 

CBRE

Facilities Manager - retail, gas stations Job at CBRE

Facilities Manager - retail, gas stationsJob ID217468Posted02-May-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Elk Grove - California - United States of America, Folsom - California - United States of America... 

Davita Inc.

Senior Data Scientist, Data Science Job at Davita Inc.

About us National Grid is hiring a Senior Data Scientist for DER & Policy Forecasting. This position can be based out of Waltham, MA or any of our offices in Hicksville, Brooklyn or Syracuse, NY.Every day we deliver safe and secure energy to homes, communities, and businesses... 

Insure First Insurance Agency

Insurance Sales Specialist Preferred Book Personal Lines Job at Insure First Insurance Agency

 ...over 30 agencies across the U.S. With a strong client base and a book of business exceeding $3 million, we are committed to delivering...  ...Experience with Ezlynx, Agency Zoom, Excel Background in online marketing Experience in working with preferred clients What... 

Option Care Health Inc.

Clinical Pharmacist Job at Option Care Health Inc.

 ...Possibilities. With the nations largest home infusion provider, there is no limit to...  ...members including 5,000 clinicians, we work compassionately to elevate standards of care...  ...Job Description Summary: The Clinical Pharmacist is a licensed professional who is...