Job Description

Patient Care Coordinator – Optimal Health Chiropractic and Physical Therapy

Egg Harbor Township, NJ

Full-Time | In-Person

Are you a people person who thrives in a fast-paced environment and enjoys making a difference in patients’ lives? Optimal Health Chiropractic and Physical Therapy is looking for a friendly, organized, and motivated Patient Care Coordinator to join our family-friendly wellness practice!

About Us:

At Optimal Health Chiropractic and Physical Therapy, we help patients live healthier, more active lives through personalized chiropractic and physical therapy care. Located in Egg Harbor Township, our busy office is known for its welcoming atmosphere, supportive team, and commitment to excellent patient experiences.

Key Responsibilities:

• Greet and assist patients with warmth and professionalism
• Schedule and confirm appointments; manage provider calendars
• Answer phones and handle patient inquiries with care
• Verify insurance and collect co-pays/balances
• Enter and manage patient information in our electronic medical system
• Perform patient recalls and follow-ups to ensure continuity of care
• Review treatment plans and plans of care with patients
• Explain and promote cash-based service upgrades and wellness packages
• Coordinate between chiropractic and physical therapy services
• Maintain a clean and inviting front desk area

Recommended:

• Prior experience in a medical, therapy, or wellness office preferred
• Excellent customer service and communication skills
• Detail-oriented and able to multitask in a busy environment
• Proficiency with computers; EMR experience a plus
• Friendly, professional, and team-oriented

What We Offer:

• A positive, team-based work culture
• On-the-job training and support
• Competitive pay
• Paid time off and holidays
• An opportunity to make a meaningful impact in patients’ health journeys

If you’re passionate about helping others and enjoy being at the heart of a wellness-focused practice, we’d love to meet you!

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