Job Description

Job Description

Job Description

Company Description

Join the world’s premier experience design agency, Integrity, headquartered in the historic Tivoli Theatre off Delmar in the Loop, St. Louis. We are adding a proven program lead to our growing team of marketing and technology professionals.

We hire people based upon the H's:

• Happy - a zest for life and desire to delight our clients

• Humble - no egos allowed. ever.

• Hungry - will want to change the world

• Honest - always do what you say you're gonna do

Ideal candidates are creative leaders who are passionate, results-driven, and equally skilled in both left-brain logic and right-brain creativity. They take pride in developing highly usable, intuitive solutions, are naturally curious, eager to learn every day, and driven by the desire to make a meaningful impact. If you’re motivated to change the world through marketing and technology, we want to hear from you.

Key Responsibilities:

Project Management:

• Lead the planning, execution, and delivery of digital marketing, website development, engagement marketing, and event projects.

• Develop detailed project plans, schedules, and milestones; track progress, manage risks, and adjust plans as necessary.

• Ensure resource allocation aligns with project needs and timelines, including coordination with event logistics teams.

• Oversee the management of budgets, timelines, and deliverables for multiple concurrent projects, including events and experiential activations.

Client Relationship Management:

• Serve as a point of contact for clients, ensuring clear and consistent communication throughout the project lifecycle.

• Understand client goals, especially related to engagement marketing and event activations, and provide strategic recommendations to drive successful outcomes.

• Manage client expectations, foster strong relationships, and address issues proactively.

Engagement Marketing & Events:

• Lead the planning and execution of engagement marketing initiatives, including digital experiences, in-person activations, and events.

• Collaborate with clients and internal teams to develop strategies that enhance customer engagement and drive brand interaction through live events, experiential marketing, and digital campaigns.

• Coordinate all aspects of event production, from logistics and vendor management to on-site execution, ensuring seamless delivery.

• Develop engagement strategies that leverage social media, content marketing, and event-based experiences to create meaningful interactions with target audiences.

Team Coordination:

• Collaborate with internal teams (designers, developers, marketers, event specialists) to ensure smooth workflow and delivery.

• Lead internal and client meetings to facilitate alignment and progress updates.

• Help resolve any conflicts or roadblocks to ensure timely and high-quality deliverables, including last-minute changes for live events.

Quality Assurance:

• Conduct regular quality checks to ensure that deliverables meet both client expectations and internal standards.

• Ensure final delivery of work product aligns with defined success metrics for engagement marketing and event outcomes.

Reporting & Analytics:

• Deliver regular status reports to stakeholders and clients, providing insights on both digital and experiential marketing results.

• Analyze project outcomes and identify areas for process improvement, particularly in enhancing customer engagement and event ROI.

• 3-5 years of experience in project/program management, preferably within a marcom, digital marketing, web development, or engagement marketing agency.

• Strong understanding of web development processes, digital marketing strategies, and campaign execution.

• Experience managing engagement marketing campaigns and event logistics from inception through completion.

• Proven experience managing client relationships and understanding their business objectives, especially in the context of experiential marketing and events.

• Ability to lead cross-functional teams and communicate effectively with both technical and non-technical stakeholders.

• Proficiency in project management tools (e.g. Basecamp, Monday.com). 

• Familiarity with agile and waterfall methodologies.

• Detail-oriented, organized, and able to manage multiple projects simultaneously, including live events.

• Problem-solving mindset and ability to adapt to changing priorities.

• Strong organizational and project management skills, with the ability to manage multiple events simultaneously.

• Excellent interpersonal and communication skills, capable of working effectively with all levels of staff and clients.

• Ability to travel to events, as needed.

• Feel free to review our employee handbook -  

• This position requires at least 3-5 years direct experience. Candidates without the appropriate experience will not be considered.

• Strong preference to those who live in or can relocate to St Louis.

• NO Recruiters or Offshore firms, please.

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