Job Description

PSC Site Coordinator at Labcorp summary:

The PSC Site Coordinator at LabCorp is responsible for overseeing operations at Patient Service Centers, managing staff performance, patient flow, and inventory. The role includes performing phlebotomy and specimen processing with minimal supervision, while ensuring excellent customer service and compliance. This position requires strong communication skills, phlebotomy experience, and occasional travel to multiple sites.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

We are seeking a Patient Service Center (PSC) Site Coordinator to join our team in Franklin, WI. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.

Work Schedule: Monday Friday, 8:30am - 5:00pm. Saturday rotation every 4-6 weeks; 7:00am - 11:30am. On call rotation.

Work Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please  click here .

Location: Franklin, WI

Job Responsibilities:

• Observe and report any performance, compliance or staffing related issues to supervisors
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Monitor monthly productivity reports and report any deviations as necessary
• Address any customer service related issues in a prompt and respectful manner
• Promote team work, cohesiveness and effective communication among coworkers
• Perform blood collections by venipuncture and capillary techniques for all age groups
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner
• Process billing information and collect payments when required
• Prepare all collected specimens for testing and analysis
• Administrative and clerical duties as necessary
• Travel to additional sites when needed

Job Requirements:

• High school diploma or equivalent
• Minimum 1 year of experience as a phlebotomist
• Prior experience in a leadership position is a plus
• Phlebotomy certification from an accredited agency is preferred
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Reliable transportation required
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our  accessibility site or contact us at  Labcorp Accessibility. For more information about how we collect and store your personal data, please see our  Privacy Statement .

Keywords:

phlebotomy, patient service center, specimen processing, medical laboratory, healthcare coordination, blood collection, patient flow management, clinical laboratory, customer service, LabCorp

Job Tags

Similar Jobs