Job Description

Quality Control Manager Location: Norwood, MA (Relocating to Walpole, MA in 2026) Full-Time | 10-Hour Shifts | Weekends as Needed Salary: $70,000 – $100,000+ (Commensurate with Experience) Join a global leader in electro-mechanical and cable assembly manufacturing! Established in 1988 and certified under ISO 9001 and ISO 13485, we are seeking an experienced Quality Control Manager to lead and maintain our Quality Management System (QMS) across our facilities in Norwood, MA and Tecate, Mexico. Key Responsibilities Quality System Management Develop, implement, and oversee continuous improvement initiatives in line with QMS effectiveness. Ensure compliance with ISO 9001 and ISO 13485 standards and all applicable legal/regulatory requirements. Coordinate internal and external audits, ensuring timely execution and compliance. Analyze and report on quality metrics and trends; monitor QMS performance and identify areas for improvement. Oversee monitoring, measurement, and testing functions and supplier performance. Manage and update the approved supplier list in coordination with the Purchasing Manager. Facilitate QMS and cross-functional meetings to promote quality objectives and best practices. Review and approve ECOs (Engineering Change Orders) and Assembly Instructions prior to production. Oversee the review of RMAs (Return Material Authorizations) and support root cause analysis. Leadership & Training Provide ongoing training on quality standards and procedures to staff at all levels. Collaborate with executive leadership to define and meet quality goals. Lead internal auditor training and manage the internal audit schedule. Promote and support a 5S workplace environment and culture of continuous improvement. Department Oversight Supervise the Quality Control team and manage daily inspection tasks: Inspect incoming materials and vendor deliveries. Perform First Article Inspections and coordinate feedback with production teams. Inspect finished goods and verify rework outcomes. Maintain inspection documentation and logs. Work Schedule & Benefits Full-time (40+ hours/week), Monday to Friday, with occasional Saturday shifts. Flexibility in hours required to support production activities. Casual, team-oriented work environment. Comprehensive Benefits Package: Health, dental, vision insurance Paid vacation, sick time, and holidays 401(k) with matching (after 1 month) Life, short-term, and long-term disability insurance Flexible spending and health savings accounts Qualifications Legal authorization to work in the U.S. Minimum 5 years in quality management in high-volume, process-oriented manufacturing At least 3 years of staff management and coaching experience Strong understanding of ISO 9001 and 13485 requirements Hands-on experience with: Root cause analysis and CAPA processes Regulatory compliance (e.g., medical device reporting, product risk assessments) Internal/external audits and complaint handling Excellent organizational, time management, and interpersonal skills Ability to travel as needed (domestically and to Mexico) Wire & cable industry experience is a plus Lean or Six Sigma certification is preferred Additional Details Location: Norwood, MA (Relocating to Walpole, MA next year) Schedule: 10-hour shifts, occasional weekends Relocation: Candidates must reliably commute or plan to relocate before starting As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services

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Holiday work, Full time, Temporary work, Casual work, Local area, Relocation, Flexible hours, Shift work, Saturday, Monday to Friday,

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