Job Description

Responsibilities:

Social Media: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community management
Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

The Fed

sommelier wine expert Job at The Fed

...its curated experiences and exceptional service. As a sommelier wine expert, you will be the guiding force behind our wine offerings,... ...working as a sommelier or in a similar role within the hospitality industry. Knowledge: Extensive knowledge of wines, including regions,...

Educo Solutions

Direct Marketing Assistant Job at Educo Solutions

...on a MISSION to find a FULL-TIME PERMANENT career in these unforeseen times? We are looking for a talented and hard-working Direct Marketing Assistant to advance quickly to oversee sales and marketing campaigns for our clients. We are in high demand because of our results...

TalentBurst

Phlebotomy - Phlebotomist I - 1st Shift Job at TalentBurst

...work independently with minimal on-site supervision.Excellent phlebotomy skills, including pediatric and geriatric.*Flexible and... ...Required Education:High school diploma or equivalent.Medical training: medical assistant or paramedic training preferred.Phlebotomy...

Childrens Museum of Denver Inc

STEAM Educator (Bilingual English/Spanish Required) Job at Childrens Museum of Denver Inc

...Description: The STEAM Educator will serve as the Museum's content expert in STEAM Education and experiential, constructivist learning primarily for school-aged audiences ECE through 3rd Grade. This position will deliver mission aligned experiences and programming that...

St. Luke's Health System

EKG Technician - $18-27 per hour Job at St. Luke's Health System

St. Luke's Health System is seeking a EKG Technician for a job in Twin Falls, Idaho. Job Description & Requirements Specialty: EKG Technician Discipline: Allied Health Professional Duration: Ongoing Shift: 8 hours, flexible Employment Type: Staff Overview Electrocardiograph...

Remote Social Media Assistant Job at SeaBreeze Homes and Living, North Dakota

TFFwWkdOMnl0MVNNQWtnZ3lYRDhtZzVITEE9PQ==