Retail Stylist Job at Mod + Jo, Fort Worth, TX

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  • Mod + Jo
  • Fort Worth, TX

Job Description

We're looking for dynamic Retail Stylists to contribute to the success of our new West Bend location. As a stylist, you'll be an integral part of our team, providing personalized styling assistance to customers and ensuring a positive and engaging shopping environment. This role requires excellent communication skills, a passion for the retail industry, and a drive to achieve results.

Your responsibilities will include but are not limited to -

Sales:

  • Interact with customers and drive sales by delivering outstanding and knowledgeable customer service.
  • Take collective ownership of sales results, focusing on KPIs such as Average Order Value, Conversion %, and sales goals within a non-competitive and team-oriented work environment.
  • Connect with our customers while genuinely listening to their needs to help guide them to the best items for their needs and desires.
  • Support a pleasant and customized customer service experience that focuses on building relationships through the connection and relation of the Mod + Jo Brand Values.
  • Assist in efficiently checking out customers accurately and promptly.
  • Help make informed suggestions that affect the service and productivity of the selling floor.

Customer Experience:

  • Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mod + Jo story.
  • Stay informed and knowledgeable of all Mod + Jo products, event activations, and the latest launches.
  • Execute tasks and assist in keeping the store clean and organized.
  • Ensure all customers are presented with their products and thanked as the final step of the customer journey.

Visual Merchandising:

  • Support with the day-to-day maintenance of visual displays and product.
  • Report any damaged display product or tools to the Visual Lead.
  • Provide feedback to Visual Lead relating to gaps and opportunities.

Operations

  • Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate.
  • Minimize and mitigate shrinkage by using loss-prevention techniques.
  • Support monthly inventory counts, including preparation, execution, and verification.

What we’re looking for in our newest team members:

  • A positive and sunny disposition
  • Desire to work within a strong team-centric environment
  • Experience with clienteling, building and maintaining strong relationships with customers.
  • Innovative thinker with a passion for styling and catering to customers on a personal level.
  • Pays attention to customer feedback, trends and shares insights with management
  • Great attention to detail and highly organized.
  • Strong sense of initiative, self-motivated and goal-oriented.
  • Ability to work well under pressure and deadlines with excellent problem-solving skills.

Requirements:

  • 1+ year experience in related industry preferred
  • Ability to multi-task and meet deadlines
  • Strong teamwork skills
  • Strong communication skills
  • Creativity and enthusiasm for the industry and brand
  • Strong organization skills
  • Strong customer service skills when interfacing with clients

Mod + Jo Employee Benefits

  • Competitive Pay
  • Room for growth within our expanding team
  • Generous employee discounts + perks
  • Friendly and inclusive work environment
  • Company-wide meals and entertainment

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