Job Description

Job Summary:

The job of a Travel Advisor is to help individuals plan leisure travel. Their duties include advising clients on travel destinations, booking comprehensive travel itineraries, and providing an excellent customer service experience.

About The Ideal Candidate:

You are inspired by travel and passionate about helping others experience the world. You have a knack for networking and creating trust through exceptional customer service.

Duties & Responsibilities:

• Consult (phone & in person) with clients to create travel itineraries that fit their preferences & budget
• Follow company booking process and best practices for client satisfaction and retention
• Manage the entire travel experience from consultation to departure with exceptional customer service
• Report sales revenue and commission for accurate tracking and accounting

Required Skills/Abilities:

• Proven experience organizing travel for business or personal use
• Exceptional organizational skills 
• Previous customer service experience
• Personal experience with both domestic and international travel is ideal
• Ability to understand clients travel goals and needs and exceed their expectations
• Experience processing payment information and working with confidential information
• Resourceful and skilled in critical thinking for emergency situations that will arise
• Fluent in English, bilingual is preferred for communication with clients internationally

Job Requirements:

• Access to their own technology (computer & phone will not be provided)
• Reliable and quiet workspace
• Comfortable working across various technology systems

Education/ Experience:

• High school diploma required
• Bachelor's degree preferred

What We Offer/ Provide: 

• Paid educational journey & conferences 
• Paid holidays
• Paid vacation time
• Competitive salary with bonus 

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