Job Description

This is a long term W2 Contract. Sorry we can not work with third parties.

This is an on-site job - location -Irvine, CA

Job Summary:

We are seeking a highly skilled Salesforce Business Analyst . The ideal candidate will have extensive experience working with Salesforce Sales Cloud , leading business analysis initiatives, and supporting Salesforce-related projects in a fast-paced environment. This role requires a strong mix of technical aptitude, analytical skills, and business acumen to enhance customer relationship management solutions.

Key Responsibilities:

• Serve as a subject matter expert for Salesforce-related initiatives, analyzing and optimizing business processes.
• Gather, document, and validate business requirements to support Salesforce enhancements and integrations.
• Conduct user acceptance testing (UAT) and lead meetings with stakeholders to ensure system effectiveness.
• Collaborate with cross-functional teams, including Sales, Marketing, and IT , to align Salesforce functionalities with business objectives.
• Extract, analyze, and evaluate data to provide actionable insights and reporting solutions.
• Support ongoing process improvements , identifying opportunities to enhance system efficiency and customer experience.
• Ensure seamless communication between technical and non-technical stakeholders.
• Maintain documentation for system configurations, process workflows, and best practices.

Required Qualifications & Experience:

• Bachelor’s Degree in Business Administration, Computer Science, or a related field from an accredited institution.
• Minimum 7 years of experience , with at least 5 years in a Salesforce Business Analyst or Business Systems Analyst role .
• Hands-on experience with Salesforce Sales Cloud (certifications preferred but not required).
• Strong ability to independently conduct UAT, data extraction, and reporting .
• Understanding of project management principles and methodologies.
• Excellent problem-solving, analytical, and critical-thinking skills.
• Familiarity with technical system environments and the ability to translate business needs into system requirements.
• Exceptional written and verbal communication skills with a customer-centric mindset .
• Expertise in Google Suite (Docs, Sheets, Slides) and Lucid Charts .
• Ability to work effectively under pressure, meet deadlines, and drive process improvements .
• Strong organizational skills with high attention to detail.

Why Join Us?

• Opportunity to drive Salesforce initiatives and enhance customer engagement strategies.
• Work in a collaborative, fast-paced, and innovation-driven environment.
• Competitive compensation, benefits, and career growth opportunities.

Location: Orange County, CA

Job Type: Long Term W2 Contract

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