Job Description

Job Details Level Entry Job Location Peterbilt of Council Bluffs - Council Bluffs, IA Position Type Full Time Education Level High School Job Shift Day Job Category Admin - Clerical Description The Social Media Lead Generator role will be responsible to train under the mentorship of the Used Truck Manager as well as other sales management team, and other dealership personnel assigned to mentor specific functions/disciplines. Major Duties and Responsibilities: Complete all MPG assigned training. Complete Z Factor within 2 months. Attend all MPG, Peterbilt, and third party training classes as assigned. Study truck and equipment specifications to improve knowledge of product performance and application. Develop and work with all social media platforms in accordance with MPG policies. Develop customer relationships over the phone and through online/web/chat applications. Respond to customer electronic inquiries from varied sources (engaging within a few minutes of inquiry). Collaborate with fellow employees and suppliers. Request updated pictures and spec detail from location sales team. Refine successful hand off of customers to sales team so deal close percentage is maximized. Effective communicate customer requests to the used truck manager. Post used truck inventory on Truckpaper and other publication sites. Collaborate with sales management team to develop on e-marketing inititaives. Maintain professional appearance. Other tasks as assigned. Physical Demands and Environment: The physical demands and environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions. Constantly operate a computer and other office machines such as a calculator, copy machine, and computer printers. Work in all kinds of weather out of doors as needed. Employee will lift up to 25 pounds. Noise level is usually moderate. Occasionally exposed to moving and mechanical parts. Daily will sit, stand, walk, stoop, kneel, reach, feel, talk, hear, and see. Qualifications Personal Requirements Education: High School Diploma Computer skills: Intermediate to advanced computer skills with fundamental computer operations, social media, website, electronic chat platforms, spreadsheets, web applications, search engine optimization (SEO), word processing, database, e-mail, and CRM software. Language skills: The ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, legal documents, and government regulations. The ability to write reports, and business correspondence. The ability to effectively present information and respond to questions, common inquires, or complaints, from customers, and the general public. Mathematical Skills: The ability of performing basic math as well as calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, statistics, area, circumference, and volume. The ability to apply concepts of basic algebra. Reasoning Ability: The ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting, and possessing an understanding of the appropriate time to speak. Certificates, Licenses, Registrations: Must have a valid driver's license, and be able to meet the requirements of MPG's insurance carrier(s). Midwest Peterbilt Group

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