Job Description

Position : Sporting Manager - Football

Department: Venue Operations: Event Operations/ Management

Reporting Relationship: Reporting to: Director of Event Operations - Sporting

Status: Full-Time (Exempt)

Position Summary

The Sporting Manager - Football is responsible for planning, executing, and managing NFL games and events at Bank of America Stadium. This position will oversee the development and leadership of a Sporting Coordinator - Football.

Primary Responsibilities

• Manage event preparation and execution for all Football games and events to include Panthers home games, Fan Fest, Training Camp and other stadium wide events hosted by the Carolina Panthers.
• Manage and execute large-scale special events such as Draft Party, PSL events,
• Serve as Manager on Duty during Football games.
• Stadium contact for internal communication, vendor and supplier relationships and site visits for Panthers and college football.
• Collaborate with key stakeholders to coordinate and execute gameday activations including pre-game hospitality, sponsor activations, on-field entertainment, and stadium promotions.
• Prepare operational notes for each event and conduct a high-level meeting to discuss with all necessary departments, stadium staff, and vendors.
• Work and collaborate with internal staff to develop detailed event plans, event outlines, maps and diagrams for hosting an NFL game.

• Ensure stadium is event-ready prior to game day including quality of cleanliness of all involved areas, equipment and gate set up and crowd control measures are in place.

• Oversee event specifics with all departments and vendors, communicating the event objectives and details regarding schedules, staffing, equipment rentals, field conversions, Housekeeping, Food Service, Security, Medic, Production, IT, Parking, Guest Services, Ticketing, etc.
• Prepare and submit post game notes including staffing deployments, attendance, incident and fan conduct reports, secret shopper reports and other event related data to provide insight into future game operations.
• Coordinate Secret Shopper visits for up to 5 games per season and review reports with necessary vendors or stadium staff to ensure progress.
• Schedule and oversee pre-event and post-event meetings with stadium staff and vendors.

• Work with other stadium departments to identify specific needs related to Football games.

Minimum Qualifications

• This role includes direct supervision of staff and requires 2-3 years' experience in people management.
• Minimum 5-7 years of advanced responsibility in Stadium, Arena or Major Event management of large-scale events
• Bachelor's degree or equivalent; preferably in Sports and Entertainment Management or Event/Facility Management
• Must be a team player, reliable, and dependable
• Must be detail-oriented and must be able to multi-task while managing time successfully
• Must be available to work all Panthers and College Football games, including events held on weekends, nights, and holidays when necessary
• Must have a valid driver's license
• Must pass pre-employment screens

Skills for Success

• Excellent interpersonal, verbal, and written communication skills, ability to communicate effectively at all levels both internally and externally
• Professional demeanor with a strong work ethic
• Able to simultaneously manage a high level of detail across multiple projects
• Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure
• Able to work well within a team environment offering leadership and support to team members whenever necessary
• Able to balance internal priorities with client expectations
• Strong management, organizational, communication and leadership skills
• Attention to detail, punctuality, and ability to prioritize
• Have flexibility in a fast paced and ever-changing environment

Physical Requirements

• Must be able to lift and carry up to 50 lbs.
• Ability to remain standing/walking for up to 8 hours
• Ability to climb stairs

Work Environment

This job operates in all areas of the stadium both inside and outside. At times it may include inclement and extreme weather conditions.

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