Job Description

Job Title: Staff - Full-time Student Success Coach EGSC Swainsboro

Location: EGSC Recruiting Location

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 285489
About Us

East Georgia State College (EGSC) prepares traditional and nontraditional students to meet the career demands of the twenty-first century. Through undergoing the rigorous learning process that EGSC provides, students gain the wisdom they need as leaders, parents, and community members. To sustain our students, goals to thrive in a competitive workforce, EGSC promotes academic excellence through fostering critical thinking skills, nurturing cultural awareness and upholding academic honesty. Maintaining academic honesty protects the value of EGSC's degrees and ensures that our students and graduates are desirable candidates for university transfers and career advancement. Thus, all members of EGSC's community (students, staff and faculty) should have a personal interest in and dedication to fortifying EGSC's reputation for academic integrity and excellence.

Job Summary

Responsibilities

1. Assists with and participates in all orientation, advising, and registration periods.

2. Review academic transcripts with students to determine eligibility for transferring or graduation.

3. Maintain student records and monitor academic progress and performance.

4. Conduct academic intervention meetings with students and discuss plans for grade improvement

5. Engage students individually and/or through small groups by initiating and maintaining regular contact to build rapport with students to develop academic goals and academic action plans.

6. Develop, organize, and lead student workshops and/or create and disseminate information via multiple media on various topics, including, but not limited to self-efficacy, academic and career goals, learning strategies, financial and time management, and organization.

7. Work collaboratively with EGSC faculty and staff to refer students to appropriate campus resources when academic intervention or support are needed.

8. Respond to current and prospective students, calls, texts, and e-mails within a 24 to 48-hour timeframe when possible.

9. Participate in professional development activities to remain current on policies, procedures, and best practices.

10. Conduct classroom advising presentations during semester for Student Success and Learning Support classes.

11. Teach up to 6 semester credit hours per academic year based on educational background.

12. Perform other duties as assigned.

Required Qualifications

• Knowledge and level of competency commonly associated with the completion of a bachelor's degree in a course of study related to the occupational field.

• Experience and knowledge sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with six months of experience or service.

• An equivalent combination of experience and education will be considered.

• Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated.

Preferred Qualifications

• Two years in Higher Education, Student Personnel, Counseling, Advising or a related field.

• Master's degree in Higher Education, Counseling, or appropriate academic discipline.

• Knowledge of higher education systems such as Banner, EAB Navigate/GradesFirst, Brightspace D2L LMS, and Slate CRM.

Knowledge, Skills, & Abilities

• Knowledge of coaching, mentoring, and teaching techniques.

• Knowledge of current and emerging trends related to college students, student academic support, and student retention.

• Knowledge of University System of Georgia and College policies and procedures.

• Knowledge of computers and job-related software programs.

• Proficient skills in using Microsoft Office Suite or other similar programs.

• Excellent communication skills (oral and written), time management and organizational skills with a high attention to detail.

• Ability to establish and maintain effective working relationships with faculty, staff, students, and external stakeholders.

• Ability to work well independently and collaboratively.

• Ability to respond to supervision, guidance, and direction in a positive, receptive manner and in accordance with stated policies.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .

Equal Employment Opportunity

Individuals who need reasonable accommodation in order to participate in the application process should contact the Office of Human Resources at 478-289-2035. Deaf and Hard of Hearing callers may access our campus phone numbers by utilizing your state relay service (such as the Georgia Relay Service) or by utilizing Video Remote Services. East Georgia State College is an Affirmative Action, Equal Opportunity, and Tobacco-free Institution, Federal law requires ID and employment eligibility verification prior to employment. Georgia is an Open Records state. East Georgia State College (EGSC) is an associate and baccalaureate degree granting, residential, liberal arts state college of the University System of Georgia, providing its students access to academically transferable programs of study, collaborative programs in occupation-related fields, and targeted baccalaureate level degrees. East Georgia State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award certificates, associate degrees and baccalaureate degrees. Contact the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of East Georgia State College.

Background Check

This employment offer is contingent upon completing a background investigation, including a criminal background check demonstrating your employment eligibility with East Georgia State College, as determined by East Georgia State College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check, and/or MVR.

East Georgia State College

Job Tags

Full time, Temporary work, Part time, Remote job,

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