Job Description
About this Position
Posting Detail Information
Position Number
SE0454.00000
Position Title
Student Success Coach
Job Type
Staff
FT/PT
Full-Time
Employee Class Description
Staff exempt
General Position Description
Provides developmental advising to students and program assistance in student services areas.
Flexible Work Arrangement
Majority/Primarily On-site: Employee performs the majority of job duties on-site, but may occasionally work remotely.
Grade
2027
Exemption Status
Exempt
Posting Number
S3153P
Location(s)
Orlando, FL 32811 - West Campus, Orlando, FL 32801 - Downtown Campus
Proposed Work Schedule (Please note hours subject to change based on business needs)
Monday - Friday: 8 am - 5 pm. Business hours are subject to change based on business needs.
Number of Vacancies
2
Posting Start Date
05/02/2025
Posting End Date
05/19/2025
Open Until Filled
No
Quicklink for Posting
Posting Detail Information
Temporary Position (Temp or Grant Funded) Details
Salary Range
$44,389 - $49,938 per year
Essential Job Functions
Description of Job Function
1. Provides students with personalized, holistic student support and coaching. Guides and recommends Valencia resources, such as academic, non-academic, and community resources, to support academic progression and career success.
Description of Job Function
2. Serves as the point of contact to assigned cohorts and supports students as they navigate college policies and procedures and other institutional resources.
Description of Job Function
3. Uses technology to leverage a cohort-based coaching model and support students seeking guidance and support; maintains, tracks, and reports on student outreach, engagement, and established outcomes.
Description of Job Function
4. Supports students in developing an educational plan by evaluating college placement test results, degree audits, and transfer credits to guide students with course selections. Provides strategies to help students with identifying educational and career goals as well as selecting a degree pathway.
Description of Job Function
5. Provides holistic coaching through a variety of service delivery modes (e.g., group coaching, one-on-one coaching, online coaching, etc.) in response to student needs, enrollment trends, and changing campus environments.
Description of Job Function
6. Manages and analyzes caseload data to monitor students' academic progress. Disseminates information accurately and concisely as required, keeping detailed records, and providing appropriate referrals based on students' needs.
Description of Job Function
7. Collaborates with the coaching leadership team to develop and implement proactive strategies aimed at improving the student experience and supporting the college's student persistence and graduation objectives.
Description of Job Function
8. Develops and facilitates educational opportunities (e.g., events, presentations, information sessions, etc.) designed to enhance student learning outcomes and increase student engagement. Participates in the new student onboarding experience.
Description of Job Function
9. Participates in departmental, advisory, and curriculum meetings to stay informed on program developments, career and occupational trends, and updates to college policies and procedures.
Description of Job Function
10. Performs other related duties as assigned. Valencia College
Job Tags
Full time, Temporary work, Remote job, Flexible hours, Monday to Friday,