Job Description
Tasting Room Manager
● Works constructively and well in a team environment, both as a leader and as a team player
● Recruit, Hire, Staff
● Oversee inventory in walk in cooler and tasting room
● Manage food and supply costs
● Provide information to compliance manager as needed
● Manage staff and drive sales
● Perform opening and closing duties of the cash drawer
● Enforce dress code and rules of conduct
● Responsible for tasting room operations
● Direct, control and plan the activities of a bar
● Manage Tasting Room Staff and customer experiences to ensure exceptional service at all times.
● Educate the employees at English Newsom Cellars on product knowledge and the story of English Newsom through daily coaching and meetings
● Train, mentor and motivate staff to increase club memberships and build customer and brand loyalty.
● Oversee food quality through labeling and rotating and throwing away expired food.
● Comply with Health and Legal Regulations
● Oversee that all employees working in the tasting room are TABC certified and have taken the Safe Serve test
● Complete Safe Serve Management course and hold everyone accountable to standards on food safety
● Maintain Security Systems to protect employees, customers and company assets.
● Relay customer feedback in monthly meetings
● Responsible for creating the tasting room sales environment including marketing, ambiance and wine presentation.
● Maintain and nurture an atmosphere of teamwork and enthusiasm.
● Ensure all lights inside and outside are working
● Ensure a safe working and customer environment to reduce the risk of injury and accidents.
● Checking that agreed work by staff has been completed satisfactorily and following up on any deficiencies. Use the checklist daily.
● Respond to emergencies or urgent issues in regards to the building or grounds as they arise.
● Partner with Management on employee schedules
● Provide information at meetings by collecting, analyzing and summarizing data and trends.
● Compile data from the cash drawer and prepare bank deposits.
● Respond to and solve problems and concerns that are raised by the staff or the customer.
● Educate yourself and others on OrderPort
● Maintain a safe, secure, and healthy facility environment by establishing and following sanitation standards and procedures.
● Maintain supplies weekly and create a supply board for everyone to communicate what supplies we need.
● Share the wineries story and the goals for the future of English Newsom Cellars during tours and tastings
● Submit wine in wine competitions
● Partner with Management to update tasting notes
● Update award spreadsheet in the Drive, OrderPort and communicate updates to graphic designer
● Order canvases for tasting room with all the awards that we have won
● Partner with Management to update all technical wine information in the Drive
● Compile information from monthly drawing and enter information in OrderPort and Constant Contact
● Maintain cleanliness of patios and outdoor furniture
● Maintain projections in the Drive
● Write monthly demo schedules
● Add new wines, prices, wine descriptions and pictures to OrderPort
● Send new pictures of wine and URLs to graphic designer or website
Company Description
English Newsom Cellars is located in Lubbock, Texas. With a low cost of living (14.7% lower than the U.S. Average), affordable housing, plenty of great food and entertainment. Lubbock gives you a big city with a small-town atmosphere, and all of the opportunities you would find in the Metroplex. At English Newsom Cellars we strive to make the best wines possible from grapes grown in our vineyards here in the Texas High Plains. We are one of only a handful of wineries and tasting rooms located in Texas’s largest wine growing region, producing 80% of all grapes grown in Texas. In addition, English Newsom Cellars is one of the few Texas wineries that has complete control from soil to bottle. Our wines are heavily awarded and enjoyed throughout the state. We own, manage, and maintain over 100 acres with 17 different varietals. English Newsom Cellars has been producing wines since 2018, and currently produce 10,000-12,000 cases annually. We are seeking managers and wine stewards to help us grow and continue to expand our business for years to come. Our production needs are centered around commercial wine lots distributed across Texas and specialty blends, reserve wines, and seasonal wines that are enjoyed in our tasting room that sits in front of our production facility. This is an incredible opportunity to join an established growing business and build upon our solid foundation of excellent wine and customer service. Our vineyards have a demonstrated ability to produce fruit of excellent quality that aide in numerous national and international medals and best in class designations. These awards are a universally recognized indicator of exceptional quality and craftsmanship.
English Newsom Cellars is located in Lubbock, Texas. With a low cost of living (14.7% lower than the U.S. Average), affordable housing, plenty of great food and entertainment. Lubbock gives you a big city with a small-town atmosphere, and all of the opportunities you would find in the Metroplex. At English Newsom Cellars we strive to make the best wines possible from grapes grown in our vineyards here in the Texas High Plains. We are one of only a handful of wineries and tasting rooms located in Texas’s largest wine growing region, producing 80% of all grapes grown in Texas. In addition, English Newsom Cellars is one of the few Texas wineries that has complete control from soil to bottle. Our wines are heavily awarded and enjoyed throughout the state. We own, manage, and maintain over 100 acres with 17 different varietals. English Newsom Cellars has been producing wines since 2018, and currently produce 10,000-12,000 cases annually. We are seeking managers and wine stewards to help us grow and continue to expand our business for years to come. Our production needs are centered around commercial wine lots distributed across Texas and specialty blends, reserve wines, and seasonal wines that are enjoyed in our tasting room that sits in front of our production facility. This is an incredible opportunity to join an established growing business and build upon our solid foundation of excellent wine and customer service. Our vineyards have a demonstrated ability to produce fruit of excellent quality that aide in numerous national and international medals and best in class designations. These awards are a universally recognized indicator of exceptional quality and craftsmanship.
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