Job Description

Transportation Operations Manager – Help Drive the Future of Mobility in Houston, TX

zTrip, North America’s largest taxi transportation company, is growing rapidly across 38 cities—and we’re redefining how people move. We’re looking for a driven and experienced Transportation Operations Manager to support our VP of Operations in Houston, TX. If you thrive in fast-paced environments, enjoy leading teams, and are passionate about operational excellence, this is your opportunity to make an impact.

What You’ll Do:

• Operational Leadership: Support the VP of Operations by overseeing daily transportation activities and ensuring smooth, efficient operations.
• Fleet Management: Manage vehicle scheduling, dispatch, maintenance, repairs, and overall fleet readiness.
• Policy & Process Improvement: Implement and enforce operational policies, procedures, and best practices to drive efficiency and performance.
• Compliance & Safety: Ensure adherence to all local, state, and federal transportation regulations, including driver, vehicle, and D&A compliance.
• Performance Analysis: Review operational data, identify improvement opportunities, and implement strategic solutions.
• Team Leadership: Lead, mentor, and support a dedicated operations team while fostering a positive, collaborative culture.
• Cross-Functional Collaboration: Partner with internal departments to ensure seamless operations.
• Customer Resolution: Handle customer inquiries and issues promptly and professionally.
• Vehicle Oversight: Manage vehicle onboarding, removals, daily lot audits, and inventory tracking.
• Repair Coordination: Prioritize and coordinate fleet repairs with in-house teams and external vendors.

What We’re Looking For:

• Experience: Proven experience in transportation operations, fleet management, or a related field.
• Leadership: Strong people-management skills with the ability to motivate and develop teams.
• Organization: Excellent organizational, analytical, and problem-solving abilities.
• Communication: Clear and professional communication skills for working with teams, customers, and partners.
• Technology: Comfortable using transportation management systems and operational tools.
• Regulatory Expertise: Solid understanding of transportation compliance requirements.
• License: Valid Texas Driver’s License required.

Why Join zTrip?

• Competitive Compensation & Benefits , including:
• Paid Time Off (PTO) and paid holidays
• 401(k) with company match
• Medical, Dental, and Vision Insurance
• Career Advancement: Grow with a rapidly expanding, industry-leading organization.
• Meaningful Impact: Play a key role in shaping the future of transportation.

If you’re ready to take the lead in transportation operations and make a difference, apply today and help drive the future of mobility with zTrip in Houston, TX.

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