Job Description

The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Volunteer Recruiter to support our government customer out of Silver Spring, Maryland.

DESCRIPTION OF RESPONSIBILITIES:

• Plan and coordinate recruitment efforts with Senior Recruiter, Department Chief, Public Affairs Office (PAO), Operational Security (OPSEC) and other Walter Reed Army Institute of Research (WRAIR) Clinical Trials Center (CTC) staff members.
• Review and understand protocol inclusion/exclusion criteria, informed consent forms and study schedules.
• Recruit volunteers for clinical research studies in a professional manner; clearly and succinctly disseminate approved protocol information to prospective subjects.
• Schedule appointments of prospective research subjects for briefings and screenings; follow-up with those who did not keep appointments to either reschedule or closeout the encounter.
• Perform data entry of study-specific recruitment information in secure volunteer database.
• Maintain the WRAIR CTC Facebook & Twitter accounts on a daily basis for subject recruitment purposes.
• Create/assist in creation of both generic CTC and study-specific advertisements and recruitment materials within regulatory and ethical guidelines.
• Place and maintain advertisements (flyers, newspapers, web-based ads, list serves, etc.), coordinating study-related costs and expenditures with the site lead and portfolio manager.
• Assist in tracking advertising efforts.
• Research, initiate, and implement new venues of advertisement.
• Create and assist in creation of forms, reports, etc. using Microsoft Word, Excel & PowerPoint etc.
• Assist in creating, maintaining, and updating electronic and paper files as needed to ensure smooth operation of clinic flow.
• Assist in maintaining and updating front desk calendar, MS Outlook calendars, and quarterly calendar board as necessary.
• Front Desk Duties to include answering phones, scheduling participants, escorting participants through facility, etc.
• Assist with data entry to prepare and distribute volunteer payments, routinely monitor data and prepare reports for both CTC and Laulima Program Management. Troubleshooting and problem solving may be required.
• Assist with Verified Clinical Trials (VCT): requires basic data entry to track possible volunteer participation in other trials.
• Assist with other systems that require data entry to enable volunteer payments.
• Assist with Bulletin system, which requires sending daily text messages to volunteers to remind them of upcoming appointments. Requires follow-up or texts or phone calls in response to volunteer requests to reschedule or cancel appointments.
• Assist with escorting volunteers at the Staff Duty Desk located near the main entrance of WRAIR and escorting them to the CTC section. Upon completion of appointment, assist with escorting volunteers back to the Staff Duty Desk as necessary.
• Maintains a safe workplace ensuring that he/she is aware of and observes appropriate safety and occupational health rules and regulations.
• Attend safety training relative to the position and report any infractions of safety procedures to the Facility Safety Officer.
• Performs light duties and other related duties as required and assigned.

REQUIRED DEGREE/EDUCATION/CERTIFICATION:

High School Diploma or above

REQUIRED SKILLS AND EXPERIENCE:

• Capable of carrying out a given task with all details necessary to get the task done well.
• Must be able to work independently and with a team of volunteer recruiters.
• Experience in general administrative duties: answering the phone and greeting visitors.
• Computer proficiency in Microsoft Word and Excel programs, and ability to learn new software as needed (CTMS, QuickBooks, FORTE, VCT, and Bulletin).
• Ability to establish and maintain effective working relationships with coworkers, managers, and customers.
• Must be able to work independently following a brief period of specific technical training.

DESIRED SKILLS AND EXPERIENCE:

• Experience or knowledge of Clinical Trials processes and regulations (human subjects protections and privacy) preferred.
• Experience or knowledge of Department of Defense (DoD) medical or research operations preferred.

REQUIRED CITIZENSHIP AND CLEARANCE:

• Must be a U.S. Citizen
• A Tier I background investigation will be required.

The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

We are an Equal Opportunity/Affirmative Action Employer. We are proud to state that we do not discriminate in employment decisions on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees.

The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kpono Government Services, and Kapili Services, Po`okela Solutions, Kkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

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