Job Description

Job Description

Job Description

The Assistant Director of Transfer Admission is responsible for assisting in the development and implementation of all aspects of the undergraduate transfer student admission, recruitment, and enrollment processes at St. Mary's University. The position will support all professional development for admission staff and ensures that all personnel are well-trained and provides outstanding customer service while effectively leveraging technology to support all recruitment activities. This position is responsible for managing the transfer enrollment funnel and implementing a comprehensive recruitment plan for prospective students, families, counselors and other constituents.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists in development, implementation, execution and evaluation of recruitment initiatives targeting specific geographical markets both on campus and off campus for undergraduate transfer students in order to meet enrollment goals.
• Supports the efforts of leadership in the development, evaluation, maintenance and implementation of the undergraduate Strategic Enrollment Management Plan.
• Supervises the transfer and regional admission counselors and is responsible for the oversight and implementation of the annual transfer recruitment plan and provides guidance and mentorship to the regional recruitment staff in all activities.
• Evaluates and executes admission decisions on undergraduate transfer applicant files.
• Engages the Office of the Registrar and Office of Academic Advising on transfer degree audits and articulations to ensure optimal service for prospective and incoming transfer students.
• Engages actively in orientation and other transfer student onboarding activities to drive seamless transfer student enrollment experiences.
• Conducts interviews with prospective students and parents, providing accurate information regarding the institution's current admission standards, academic programs, student life, cost, and financial aid.
• Serves as competent functional user of all database systems related to the Office of Admission. This includes systems such as CRMs and additional software used in the recruitment of qualified prospective students.
• Develops and monitors statistical reports to enhance recruitment strategies, yield management, forecasting, and operational efficiency.
• Works closely with department and divisional leadership to stay abreast of changes in the enrollment and admission industry, especially with a transfer focus.
• Travels on behalf of the University for recruitment and other college related events.
• Serves on University committees/councils and as liaison to designated departments/offices/programs.
• Performs other duties as assigned.

QUALIFICATIONS:

• Bachelor's degree from an accredited college or university; Master's degree preferred
• 1-2 years enrollment management and/or college admission counseling background; transfer admission experience and/or experience in the implementation and the evaluation of university recruitment and operational processes preferred.
• Must clear and maintain a favorable background investigation and clearance.
• Must have valid driver's license, motor vehicle liability insurance and personal injury insurance; or have a self-reliant source of transportation to conduct business on a daily basis
• Must be able to travel and work extended hours or weekends during peak times and for special programs, projects, and events.
• Must have the ability to demonstrate intermediate to advanced skills in MS Office and Office 365 (Word, Excel, Teams, Outlook and PowerPoint) including experience with virtual platforms such as Zoom; Experience in Technolutions, Slate CRM and Banner software is preferred.
• Must have excellent verbal and written communication skills. Strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; an ability to work effectively with communities across the university; Highly responsive to the needs of others.
• Must have a high ethical standard and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; displays solid problem solving and interpersonal skills; works well independently and as part of a team.
• Must have ability to demonstrate strong analytical skills, attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines.
• Shows a working knowledge and proven ability to use analytics as part of a comprehensive enrollment strategic plan. Exhibits initiative, imagination, and organizational abilities to effectively promote and manage the development of best-in-class recruitment and yielding activities.
• Understanding of the St. Mary's culture and ability to represent and communicate the university mission to prospective students and families is preferred.
• Demonstrates a commitment to a campus culture that promotes and values inclusion, diversity, equity, and access; promotes a welcoming environment for all internal and external constituencies.
• Willingness to acquire an understanding of the St. Mary's commitment to excellence in education, diversity of the student body, social service, and the liberal arts and sciences traditions.
• Bilingual Preferred (English/Spanish with the ability to understand and to make one's self understood to Spanish speaking individuals).

PHYSICAL DEMANDS:

• Working conditions are in an office environment and university campus setting. Must be able to move across the university campus to conduct day to day business.
• Ability to present and engage in a stationary position with various constituencies, both in online and physical spaces, for up to three (3) continuous hours.
• While performing this role, the employee will be regularly required to sit, walk, and stand; talk and hear, both in person and by telephone; and use hands repetitively to operate standard office equipment; and occasionally required to lift up to 20 pounds.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner.
• Constantly operates a computer and other office productivity machinery.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

St. Mary's University is a Hispanic-Serving Institution and an Equal Opportunity Employer. The University is committed to furthering diversity, equity, and inclusion and encourages all qualified candidates apply.

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