Job Description

Job Description

Job Description

Centennial does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Centennial to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Centennial will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

POSITION/PURPOSE:

The Assistant Facilities Manager (AFM) will have overall accountability for the operations, as outlined here, of the assigned property and will operate the center in accordance with Centennial policies and standards. The AFMs primary goals are to maintain the center in a manner that provides safe functional spaces, while reducing negative environmental impacts and improving profitability, property aesthetics, life safety, and customer satisfaction.

The AFM will have thorough understanding of mechanical systems, construction practices, and preventative maintenance and government regulations as it impacts commercial real estate operations. This position requires a comprehensive understanding of operating best practices and implications to short- and long-term financial performance. AFMs administer the physical operations of the center, oversee general and preventative property maintenance, construction coordination, public safety, housekeeping, and other services which may or may not be contracted.

This position is also responsible for forecasting property expenses, managing capital projects, preparing operational reports, managing physical risks, assisting with local leasing, and marketing programs and events and identifying and resolving Human Resources issues under the direction of the GM and consistent with Centennial policies. This position will focus on fine tuning operational methods for the center with the overall goal of improving NOI (Net Operating Income) performance for the property.

PRINCIPAL JOB ACTIVITIES:

• Supervise Centennial maintenance employees, as applicable, to ensure maximum performance and compliance with Centennial policy and procedure with tools and guidance as provided by Centennial.
• Identify and resolve Human Resources issues in conjunction with Human Resources, the GM, and VP of Property Management.
• Operate effective general and preventative maintenance programs, by implementing and integrating Computerized Maintenance Management Software (CMMS), into daily operations of the entire mall team.
• Supervise and administer all tenant and landlord construction.
• Direct and manage center supplies stream and services provided by contractors.
• Prepare, monitor, and manage center expenses for capital, common area maintenance (CAM) and utilities to support the annual business plan and budget, and periodic forecasts and reports.
• Identify and manage capital projects and multiyear planning of such.
• Provide timely responses to reporting and information requests from regional, corporate and/or owner's representatives.
• Assist in events, promotions, local leasing, activations, and media activities.
• Administer all state, federal, and local requirements as directed.
• Plan, maintain, and practice effective emergency communications and response, including the Store Alert system.
  
• Proactively manage risk by enforcing contracts, maintaining accurate up to date COI's (certificates of insurance) and documentation files, and always subscribing to Centennial operating standards.
• Oversee the waste management and recycling contract and tenant program.
• Proactively communicate with tenants and respond promptly to all tenant inquiries.
• Maintain the fire and life safety systems according to code and in a manner to protect all building occupants.
• Liaise and build relationships with city and state inspectors, building departments and fire inspectors.
• Oversee operations administration by bidding and contracting for supplies and services as provided in Centennial policies.
• Oversee property vendors/contractors and manages the Request For Proposal (RFP) and vendor/contractor selection process and contract creation.
• Maintain compliance of vertical transportation operating permits and certificates as per jurisdictional requirements.
• Maintain all HVAC, electrical and plumbing systems via appropriate testing methods and related documentation (e.g. eddy current testing, infrared inspection, hydro jetting and camera inspection, legionella testing, etc.)
• Assist with Risk Management Root Cause Analysis program.
• Assist with Property Inspection Report process.
• The role has a high level of commitment to safety excellence, demonstrates behaviors that drive safety and instills such in others.
• In short order will establish a mentoring relationship with supervised staff (i.e. Maintenance Techs and Workers, Engineers, etc.) The mentoring will include the creation of work plans that provide subordinates; targeted goals, regular discussion opportunities for two-way feedback, training on processes/procedures/technologies/tools, and ultimately opportunities for professional growth.
• Other duties as assigned.

REQUIREMENTS:

• High school diploma or equivalent.
• BA in facility management, business, information management, or engineering is preferred, however equivalent work experience accepted.
• 2-4 years' experience in property maintenance, operations or construction management.
• Minimum 1 years' experience managing a team of individuals.
• Professional self-starter with leadership characteristics, capable of efficient and comprehensive problem-solving.
• Excellent verbal and written communication skills. Must be able to communicate effectively with all levels of employees, guests, and vendors.
• Highly organized with the ability to effectively prioritize tasks.
• Moderate mechanical skills and knowledge of plumbing, HVAC, electrical, and other building systems (CCTV, etc.).
• Proficiency with repair tools and techniques.
• Ability to lift heavy equipment and comfortable standing or walking for extended periods of time.
• Working knowledge of computer software with proficiency in Microsoft Outlook, Word, and Excel.
• Comfortable working after hours, weekends, and holidays as necessary.
• Project management skills.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and /or move up to 50 pounds.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The worker is required to have visual acuity to operate motor vehicles or heavy equipment, as well as make general observations of facilities or structures.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
• The employee is required to have visual acuity to operate motor vehicles or heavy equipment. The employee is required to make general observations of facilities or structures.

EQUAL OPPORTUNITY EMPLOYER:

Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.

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Pay Range

$65,000—$70,000 USD

Centennial is a retail real estate owner and operator with a national portfolio of shopping, dining, entertainment and mixed-use destinations as well as a full-service property management platform serving third-party owners. With over 300 employees nationwide, the firm now operates 20 million square feet of mixed-use destinations in 16 states. Since 1997, Centennial has played a pivotal role in shaping the evolution of American retail by creating a superior multi-faceted shopping experience with properties that serve not only as a place of commerce, but as a place of community.
#centennial #createdbycentennial

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