Job Description
Cocktail Runner Responsibilities include, but are not limited to: - Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook.
- Anticipate and accommodate all the needs of the guests.
- Uses proper service protocol - serving all drinks to the guest's right, using the right hand.
- Able to carry a tray
- Able to comprehensively describe all drinks, specialty cocktails, wine and beer.
- Provides professional and exceptional service.
- Ensures delivery of all beverages to the guests.
- Maintains general cleanliness of assigned stations and entire venue.
- Follow supervisor's instructions, communicate with and support co-workers, be a team player.
- Possesses in-depth knowledge of all food and beverage menus.
- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Follows all company procedures when providing bottle service.
- Follows proper cash/payment card procedures.
- Complies with Department of Health and company sanitation standards.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
- Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including:
- Ensures all lounge furniture is clean and free of debris
- Performs opening & closing side-work as instructed
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-shift meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Live! Hospitality, its partners and the entirety of the estate.
- Works as part of a team and provides help and support to all team members.
Cocktail Runner Qualifications - At least 1 year of serving in a fast-paced food and beverage venue. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
- Must meet state legal age requirements.
- Must speak fluent English, other languages preferred.
- Must be courteous, pleasant, and good natured.
- Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- May be required to work nights, weekends, and/or holidays.
The Cocktail Runner position requires the ability to perform the following: - Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
- Must be able to efficiently and safely stand and move about the entire facility during each shift.
- Bending, stooping, kneeling, lifting.
Ballpark Village
Job Tags
Holiday work, Local area, Immediate start, Shift work, Night shift, Weekend work,