Contact Center Agent (Chinese Speaking) Job at CAIPA MSO LLC, New York, NY

TGdoYUVkcTV1bEdOQkVvaXlIRDNsd3BFSXc9PQ==
  • CAIPA MSO LLC
  • New York, NY

Job Description

Job Description

Job Description


Description:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
Requirements:
  • Candidate must be flexible with the shift due to operational needs
  • Trilingual in English, Mandarin and Cantonese
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High School degree

Benefits

  • Competitive Health Benefits including Medical, Vision, Dental and Life Insurance
  • 401k retirement plan with a 6% corporate match
  • Paid Time Off
  • Paid Holidays
  • Salary: $16.5 - $18/hour

PI62afbf550a23-25405-31669934

Job Tags

Holiday work, Flexible hours,

Similar Jobs

BWD Search & Selection

Senior Portfolio Manager - Systematic Volatility Trading - Hedge Fund Job at BWD Search & Selection

 ...Senior Portfolio Manager - Systematic Volatility Trading - Hedge Fund New York $ - Market Leading on Comp and Pay Out Do you have experience in managing a portfolio with a Volatility trading strategy? Do you work for a leading Investment Bank in this space or... 

Chime

Manager, Finance Job at Chime

Were seeking a Manager to join our Finance Business Partnership team at Chime! In this role, you will play a crucial role in developing and shaping our business, financial strategy, and executing against high-impact and cross-functional initiatives. As a manager, you have... 

Community College of Baltimore County

Librarian, Coordinator of Library Instruction | Community College of Baltimore County Job at Community College of Baltimore County

 ...Coordinates CCBC Libraries instruction services and is responsible for the oversight, implementation, and evaluation of these services....  ...responsible professional library experience in an academic, research or public library. Knowledge of ACRL information literacy framework... 

HONEYPIE

Dishwasher at HONEYPIE Job at HONEYPIE

 ...About Us: PIE INC. is a small but growing group of beloved restaurants including Palomino , Honeypie Cafe , Honeypie Bakeshop...  ...the next shift by cleaning and restocking stations Monitor dishwashing machines and report any technical issues promptly Support... 

Virtual Service Operations

Junior Azure Cloud Engineer* Job at Virtual Service Operations

 ...Job Description Job Description Description: Are you looking to take the next steps in your career as a Junior Azure Cloud Engineer? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is seeking a JuniorAzure Cloud Engineer to...