Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Ensure all guests feel they are having an exceptional experience at the property • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Perform additional bookkeeping, administrative, and accounting procedures as required Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Computer proficiency is required; experience with accounting or reservation software is preferred • Outstanding communication skills and excellent customer service skills are required • Requires a flexible schedule that allows for overnight shift hours • Diploma or equivalent from high school is required; some college is desired Compensation: $16 - $17 hourly • Comfort Inn Laurel - Fort Meade

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