IT Desktop Support Technician Job at HeartCentrix, New York, NY

THc1YkU5cXl1MUNOQUVJa3pYUDhsd3BHSUE9PQ==
  • HeartCentrix
  • New York, NY

Job Description

Job Description

Job Description

We are seeking a proactive and customer-focused On-Site Desktop Support Technician to provide hands-on technical assistance at our client’s office. This role requires a self-starter who thrives with minimal supervision and is committed to delivering high-quality IT support.

Responsibilities:

  • Provide on-site field desktop support at the customer’s office five days a week .
  • Troubleshoot and resolve hardware, software, and networking issues for desktops, laptops, mobile devices, printers, and peripherals.
  • Install, maintain, and repair PCs, software, networks, and associated peripherals .
  • Maintain, troubleshoot, and repair audio, video, and teleconferencing equipment .
  • Utilize ServiceNow as a ticketing system to track and manage support requests.

Qualifications & Skills:

  • 2+ years of hands-on desk-side support experience required.
  • Strong PC hardware repair skills and ability to troubleshoot Microsoft Office applications and Windows 11 issues.
  • Excellent verbal and written communication skills with a strong customer service focus .
  • Analytical problem-solving skills and the ability to work independently .
  • Certifications such as A+, Dell, Microsoft, Apple, or HP are a huge plus .

We’re looking for an outgoing, tech-savvy professional who enjoys helping others and can effectively communicate technical solutions to non-technical users. If you have a passion for IT support and delivering top-tier service, we’d love to hear from you!

Company Description

A heart-centered approach to IT staffing

Company Description

A heart-centered approach to IT staffing

Job Tags

Similar Jobs

Ardor Health Solutions

Travel Physical Therapy Assistant Job at Ardor Health Solutions

 ...Traveler \t\n Ardor Health Solutions is looking for a Physical Therapist Assistant to join our travel team in a SNF UNIT setting, in Voorhees...  ...-free stipend amount to be determined. Posted job title: Therapy Physical Therapy Assistant Days About Ardor Health Solutions... 

Heartland Villa Nursing and Rehabilitation Center

Receptionist Weekends Job at Heartland Villa Nursing and Rehabilitation Center

 ...description Heartland Villa is currently seeking a part-time Receptionist to join our team. We are looking for an employee who has...  ...and works well with others. Receptionist Schedule: ~ Every Weekend ~7:00 am - 7:00 pm Receptionist Responsibilities: Perform... 

Selby Jennings

Investment Content Writer Job at Selby Jennings

 ...whitepapers, videos, podcasts, sales materials, presentations, and social media posts. Collaborate with investment, product, and...  ...smooth content delivery. Ensure all content aligns with our brand voice and messaging guidelines. Tailor messages for different... 

Concrete Hospitality Group

Sous Chef Job at Concrete Hospitality Group

 ...Job Details The Concrete Hospitality Group Team is currently seeking a talented, ambitious, creative, hard workingSous Chef to join the kitchen at Catria Cucina & Bar. Job Purpose: Supporting the Executive Chef with managing the kitchen staff. Increase communication... 

Loretto

Marketing - Unpaid Internship Job at Loretto

 ...per week, mostly in-person at our main Syracuse campus on Brighton Avenue, for a minimum of a 35-month commitment. This is an unpaid internship opportunity. Responsibilities: Key Responsibilities: Support the development and implementation of a variety of...